Regional Manager - Operations

Placements24; Benoni; On-site; ZAR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Health and wellness benefits

Paid time off and holidays

Professional development

Stable role in reputable organization

Job summary

Placements24 is seeking a hands-on Regional Manager - Operations to oversee and optimize our Benoni facilities. You will manage day-to-day operations, lead staff, and ensure delivery against KPIs while aligning with company policies and standards.

The role requires a background in business management, strong leadership, and a track record of driving efficiency and service excellence.

Qualifications

• Bachelor’s degree in Business Management or related field.
• Minimum 5 years in operations management, regional experience preferred.
• Proven ability to lead and motivate teams.
• Strong problem-solving and decision-making skills; proficient with office software and ops tools.

Responsibilities

• Direct daily regional operational activities to drive performance.
• Supervise and develop operations staff to meet targets.
• Implement and maintain policies for efficiency and compliance.
• Monitor costs and drive cost-reduction strategies.
• Ensure high service delivery and customer satisfaction.
• Conduct regular performance reviews and provide feedback.

Skills

Leadership

Problem-solving

Decision-making

Team supervision

Education

Bachelor's degree in Business Management or related field

Tools

Office software

Operations management tools

Job description

About the Role

Our client is seeking a dedicated Regional Manager - Operations to oversee and optimize operations across their facilities in the Benoni area. This role is crucial for ensuring operational efficiency, implementing company policies, and leading a team to achieve key performance indicators. You will be responsible for the day-to-day management of operations, including staff supervision, resource management, and service delivery, ensuring a high standard of operational excellence. The ideal candidate will be a hands-on leader with strong problem-solving skills and a commitment to continuous improvement.

Key Responsibilities

• Manage and direct daily operational activities within the assigned region to ensure optimal performance.
• Supervise and develop operational staff, providing guidance and support to meet performance targets.
• Implement and maintain operational policies and procedures to ensure efficiency and compliance.
• Monitor operational costs and implement strategies for cost reduction and efficiency improvements.
• Ensure high standards of service delivery and customer satisfaction.
• Conduct regular performance reviews and provide feedback to team members.

Requirements

• Bachelor's degree in Business Management or a related field.
• Minimum of 5 years of experience in operations management, preferably in a regional capacity.
• Demonstrated ability to lead and motivate teams effectively.
• Strong understanding of operational processes and best practices.
• Excellent problem-solving and decision-making skills.
• Proficiency in standard office software and operations management tools.

Benefits

• Competitive salary with annual performance reviews and potential for increases.
• Comprehensive health and wellness benefits package.
• Paid time off and public holidays.
• Opportunities for professional development and training.
• A stable role within a reputable organization.