Regional Fast Food Manager

Kencorp; Polokwane; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A regional fast food chain in Polokwane is seeking a Regional Fast Food Manager to oversee operations across multiple outlets. The ideal candidate will have a strong background in franchise management, with at least 5 years of experience in a multi-unit QSR environment. Key responsibilities include monitoring operational standards, supporting franchisees, and analyzing performance metrics. The role requires a diploma or degree in a relevant field and a valid driver's license. Extensive travel within the region is expected.

Qualifications

• Minimum 5 years' experience in a multi-unit QSR or franchise operations role.
• Ability to interpret P&Ls and drive profitability.
• Willingness to travel extensively within the region.

Responsibilities

• Monitor daily operations across all regional outlets.
• Build strong relationships with franchisees for performance support.
• Analyze sales and implement corrective action plans.
• Ensure franchisee teams are trained on systems and compliance.
• Support new store setup and opening processes.
• Collaborate on regional marketing campaigns.
• Provide performance reports to senior leadership.

Skills

Leadership

Conflict resolution

Financial acumen

Education

Diploma or Degree in Business, Hospitality, or Franchise Management

Job description

SUMMARY

Regional Fast Food Manager required in the Polokwane area

RESPONSIBILITIES

• Operational Oversight: Monitor daily operations across all regional outlets to ensure adherence to brand standards, SOPs, and customer service excellence.
• Franchisee Support & Development: Build strong relationships with franchisees, guiding business performance, marketing initiatives, and operational improvements.
• Performance Management: Analyze sales, labor, and cost metrics. Identify underperforming stores and implement corrective action plans.
• Training & Compliance: Ensure franchisees and their teams are trained on new products, systems, and compliance requirements (health, safety, labor laws).
• New Store Launches: Support site selection, store setup, and opening processes for new franchise locations.
• Marketing & Promotions: Collaborate with marketing teams to roll out regional campaigns and evaluate their effectiveness at the store level.
• Reporting: Provide regular performance reports to senior leadership, highlighting wins, risks, and opportunities.

REQUIREMENTS

• Diploma or Degree in Business, Hospitality, or Franchise Management
• Minimum 5 years’ experience in a multi-unit QSR or franchise operations role
• Strong leadership, coaching, and conflict resolution skills
• Financial acumen with the ability to interpret P&Ls and drive profitability
• Willingness to travel extensively within the region
• Valid driver’s license and own reliable transport