Regional Director Sales Ops

Hilton; Gauteng; On-site; ZAR 1 386 000 - 2 080 000; Full time

Job summary

A global hospitality leader seeks an experienced Director for sales in South Africa to drive revenue and develop strategic sales plans. This role will involve leading a team, managing diverse revenue streams, and working closely with senior executives to optimize market opportunities. Candidates must have prior experience in a hospitality setting and an advanced degree. Competitive compensation and benefits are offered.

Qualifications

• Experience developing and executing strategic sales plans.
• Proven track record in identifying and capitalizing on hotel business opportunities.
• Experience managing sales teams and using financial data for decision-making.

Responsibilities

• Lead and support Managed hotel Sales and GM&E teams to meet revenue goals.
• Evaluate business opportunities and redirect resources as needed.
• Develop and implement sales strategies using competitive market data.

Skills

Strategic sales plans development

Presenting to senior executives

Managing diverse revenue streams

Identifying hotel business opportunities

Education

Advanced degree

Tools

Financial data analysis

Sales management tools

Job description

Overview

With thousands of hotels in over countries and territories, Hilton offers countless opportunities to delight.

From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.

If you appreciate the impact global travel can have on the world you may be just the person, we are looking for to work as a Hilton Team Member.

Because it's with Hilton where we never forget the reason we're here : to delight our guests, Team Members, and owners alike.

Key Responsibilities

• Lead and support Managed hotel Sales and GM&E teams to ensure the right structures, strategies, tools, and targets are in place to deliver revenue goals and maximize conversion.
• Evaluate business opportunities and proactively redirect resources to capture profitable demand.
• Hold regular productivity reviews to drive new customer acquisition and growth of existing accounts.
• Develop and implement sales strategies and long‑term plans, using competitive data, demand analysis, and market mix to set both strategic and operational goals.
• Partner with GMs, RCD, and Commercial Services teams (marketing, revenue management, senior leadership) to align resources and activities to business objectives.
• Streamline sales processes, optimize team structures, and strengthen key account management to increase Hilton's market share.
• Build and maintain strong relationships with decision‑makers, influencers, and Above Property Sales teams to ensure alignment between hotel, regional, and enterprise‑wide plans.
• Support hotel openings and pre‑openings with tailored sales strategies, target account planning, and integration with regional and global sales initiatives.

Key Areas Of Responsibility

Strategic Leadership

Define short‑, medium‑, and long‑term sales strategies aligned with Hilton's enterprise priorities. Translate organizational goals into actionable plans for Managed hotel Sales and GM&E teams. Partner with the Regional Commercial Director (RCD) and Hilton Worldwide Sales (HWS) to shape regional direction, ensure alignment across teams, and secure senior stakeholder support. Oversee forecasting to provide the most accurate view of future performance based on market trends.

Driving Business Performance

Develop and implement sales plans that deliver revenue, EBITDA, and market share growth. Guide hotel Sales and GM&E teams to strike the right balance between proactive and reactive selling, adopt Hilton systems / tools (e.g., Delphi), and set clear performance targets. Review productivity regularly to ensure new customer acquisition and expansion of share with existing accounts. Continuously evaluate business opportunities across the region and proactively redirect resources and strategies to ensure hotels capture the most profitable demand and maximize conversion. Lead sales strategies for hotel openings, ensuring pre‑opening readiness and integration with Above Property teams.

Team & Talent Development

Maintain people and succession plans to protect future growth in regional sales leadership. Support hotel sales teams with coaching, productivity reviews, and clear performance standards. Repurpose and optimize sales resources to capture opportunities with Key Accounts. Foster collaboration across property‑level, regional, and global sales teams to drive account performance.

Stakeholder Engagement & Influence

Act as the key communication bridge between hotel sales teams and Above Property Sales (SSSO, HWS). Build and maintain strong relationships with senior leaders, commercial partners, and decision‑makers within top‑producing accounts. Partner closely with Marketing, Revenue Management, and eCommerce to align sales activities with commercial strategies. Represent Hilton at property visits, ownership meetings, budget / forecast reviews, and regional commercial conferences.

Operational Excellence

Streamline business processes to maximize efficiency and effectiveness of hotel sales functions. Ensure sales initiatives are properly planned, resourced, and delivered to drive measurable results. Strengthen key account management practices to increase Hilton's market share and become the hotel of choice. Safeguard alignment between local hotel sales plans, regional strategies, and enterprise‑wide goals.

Special Projects

Contribute to regional or EMEA‑wide initiatives as required.

What are we looking for?

• Experience developing and executing strategic sales plans.
• Experience presenting to senior executives and operating in a matrixed organization.
• Experience managing sales teams and using financial data for decision‑making.
• Proven track record in identifying and capitalizing on hotel business opportunities.
• Advanced degree.
• Experience of progressive sales leadership in multi‑site, multi‑branded organizations.
• Experience managing diverse revenue streams and channels across Africa.
• Hospitality or Hilton experience.
• Background spanning B2B, B2C, or B2B2C sales environments.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.

Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.

The vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all.

Work Locations

Hilton - Regional Office - Hilton Sandton
Schedule: Full‑time
Brand: Hilton Corporate
Shift: Day Job
Job Level: Director
Job Sales