Overall Responsibility: Reporting directly to the Credit Manager, the incumbent will be responsible for managing and maintaining the credit and billing activities for priority regional accounts, ensuring timely and accurate invoicing, payment collection, and credit risk management.
This role serves as a key liaison between the Finance Department, Sales, and customers, ensuring that accounts are properly billed, payments are received promptly, and credit policies are adhered to.
Focus Area 1: Operational Execution
- Process accounts and incoming payments in compliance with financial policies and procedures.
- Prepare invoices, credit notes and related transactions.
- Apply credit notes to outstanding invoices.
- Track and reconcile payments, deposits, and outstanding balances.
- Liaise with clients regarding their account and solve queries.
- Generate debtor statements.
- Maintain records of liquor licence.
- Follow up with clients regarding overdue accounts and coordinate collection activities as needed.
- Create new customer accounts and ensure completeness of documentation.
- Collaborate with the Sales force and maintain business partnering with key sales force stakeholders.
- Evaluate and monitor the creditworthiness of priority regional accounts, following company credit policies.
- Act as a key liaison between the Finance Department, Sales, and Customers to ensure effective credit management.
- Audit assistance during the audit period.
Focus Area 2: Administration
- Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables data.
- Compile various weekly reports.
Requirements of the Role
- Formal tertiary qualifications in Bookkeeping, Accounting, or Business Administration.
- A minimum of 2-5 years of experience in an FMCG or Retail Group environment (preferably Liquor industry experience).
- Knowledge of ERP / Accounting Systems.
- Valid driver's licence and own reliable vehicle.
- Solid understanding of Reconciliation and Investigations.
- Proven ability to engage confidently with trade partners and hold professional business conversations.
- Ability to communicate effectively (verbal and written) and demonstrate strong business acumen.
- Willingness to travel within the assigned region as required.
- Proficient in Microsoft Office (Advantageous – advanced Excel skills such as VLOOKUP, XLOOKUP, Pivot Tables).
- Solid understanding of basic accounting principles, fair credit practices and management.
Preferred Skills / Competencies
- Good computer software skills (Excel would be preferable).
- Knowledge of credit risk assessment principles and financial controls.
- Team leadership and effective supervisory experience are advantageous.
- Effective communication and interpersonal skills for client and interdepartmental coordination.
- Ability to adhere to strict deadlines.
- Strong ability to multitask and prioritise.
- Willingness to be challenged and work well within a team.
- Strong organisational and time management skills.
- Attention to detail when reporting.
- Excellent influencing and facilitation skills.
NB: Specific duties / responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive.
The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level.