Regional and Complex Manager

Flink Recruitment; Vanderbijlpark; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A recruitment agency is seeking a seasoned professional for a supervisory role in Vanderbijlpark's casino and hospitality sector. The ideal candidate will have a minimum of 4 years in management roles, strong leadership abilities, and the flexibility to work varying shifts. A basic salary of R15,000 plus travel compensation is offered for this permanent position.

Qualifications

• Minimum 4 years of experience in casino or hospitality management.
• Strong understanding of hospitality and entertainment operations.
• Exceptional leadership, communication, and problem-solving skills.
• Ability to manage high-pressure situations with professionalism.
• Flexible availability (nights, weekends, and holidays required).
• Must have own reliable transport.

Responsibilities

• Supervise daily staff floor operations across various functions.
• Lead and manage floor staff including waiters and cleaning personnel.
• Ensure compliance with all client regulations and internal controls.
• Monitor staff activity and resolve service disputes professionally.
• Conduct regular inspections to ensure cleanliness and safety standards.
• Prepare shift reports and support management in operational planning.

Skills

Leadership

Communication

Problem-solving

Operational management

Job description

Roles and Responsibilities

Duties & Responsibilities

• Supervise daily Staff floor operations across gaming, hospitality, entertainment and guest service functions
• Lead and manage floor staff, including waiters, bartenders, cleaning and other operational personnel
• Ensure compliance with all Client regulations and internal controls
• Monitor staff activity and resolve service disputes professionally
• Conduct regular inspections to ensure cleanliness, safety, and service standards of Uniform and equipment
• Prepare shift reports and support management in operational planning
• Manage Biometric data and ensure effective time management from all staff on complex
• Assist the Client with operational requirements from a service provider perspective
• Foster a positive and energetic environment for both staff and guests
• You will be working in Vanderbijlpark 80% of the time with additional 20% being on the road to sites within 50km
• You will be expected to report to Newton head office twice a month

Desired Experience & Qualification

• Minimum 4 years of experience in casino or hospitality management
• Strong understanding of hospitality and entertainment operations
• Exceptional leadership, communication, and problem-solving skills
• Ability to manage high-pressure situations with professionalism
• Flexible availability (nights, weekends, and holidays required)
• Must have own reliable transport
• Must be willing to travel 20% of the time to other sites - Fuel compensation will be provided

Package & Remuneration

R15 000 basic salary + Fuel Allowance for site traveling

Employment Details

Employment Type : Permanent Employment

Industry : Hospitality and Tourism

Work space preference : Work Onsite

Ideal work province : Gauteng

Ideal work city : Vanderbijlpark

Salary bracket : R 12000 - 15000

Drivers License : CODE B (Car)

Own car needed : Yes