Receptionist / Telephone Handler - Fully Remote

VirtuHire; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A prestigious legal firm is seeking a Legal Client Support Specialist to manage all client and professional inquiries. This role is fully remote, preferably suited for candidates in South Africa. Responsibilities include directing incoming calls, managing communications, and ensuring a premium client experience. Essential skills include proven receptionist experience and exceptional spoken English. The position offers stable employment with standard UK working hours.

Benefits

Remote work flexibility

Stable employment structure

Qualifications

• Proven experience in a receptionist, call-handling, or high-volume customer service role is essential.
• Exceptional spoken English with a clear, professional, soft, or neutral accent.
• Demonstrably strong communication and active listening skills.

Responsibilities

• Serve as the initial, professional point of contact for all incoming calls and inquiries.
• Masterfully direct calls to the appropriate departments or personnel.
• Handle all incoming communications with a consistently professional and articulate telephone manner.
• Efficiently take and relay accurate messages.

Skills

Receptionist experience

Exceptional spoken English

Strong communication skills

Active listening skills

Job description

Join a prestigious Legal Firm as the vital first point of contact for all incoming client and professional inquiries. We are seeking a polished, professional, and well-spoken Legal Client Support Specialist (Receptionist / Telephone Handler) to manage and direct all communications with grace and efficiency. This is an exciting opportunity to act as the voice of the firm, ensuring every caller receives a premium, professional, and helpful experience. This is a full-time, remote role, preferably suited for candidates based in South Africa.

Key Responsibilities:

• Serve as the initial, professional point of contact for all incoming calls and inquiries.
• Masterfully direct calls to the appropriate departments or personnel, ensuring a seamless transfer of communication.
• Handle all incoming communications with a consistently professional and articulate telephone manner.
• Efficiently take and relay accurate messages, ensuring no critical information is missed.

Essential Skills & Experience:

• Proven experience in a receptionist, call-handling, or high-volume customer service role is essential.
• Exceptional spoken English with a clear, professional, soft, or neutral accent.
• Demonstrably strong communication and active listening skills.
• The ability and comfort to work standard UK hours (Monday–Friday) from your remote location.

Remote Work Flexibility: Enjoy the convenience and autonomy of a fully remote position.

A Role of Impact: Act as the public face of a reputable Legal Firm, making you indispensable to the firm's client relations.

Stable Employment: This is a full-time position with consistent, standard UK working hours, providing a clear work-life structure.

Location Preference: A highly desirable role for talented candidates based in South Africa.