Receptionist (Remote) - South Africa - 09082025

Hirehawk; Cape Town; Remote; ZAR 50 000 - 200 000; Full time

Job summary

A growing U.S.-based law firm is seeking a Remote Receptionist. The role involves handling inbound calls, processing faxes, and providing administrative support. Candidates should have at least 2 years of relevant experience, strong English skills, and the ability to work a consistent schedule aligned with PST. Reliable internet is a must, and commitment to confidentiality is essential. Benefits include monthly compensation and access to perks.

Benefits

Instant AI interview link

Access to perk marketplace

Early earnings access

Qualifications

• Minimum 2 years of experience in reception or administrative support.
• Stable wired internet connection of at least 25 Mbps.
• Ability to work a consistent 8-hour schedule aligned to PST.

Responsibilities

• Answer inbound calls and ensure accurate message delivery.
• Process and route digital faxes to correct case files.
• Perform data entry and maintain records accurately.

Skills

Strong English communication skills

Proficiency with email and data entry tools

Reliability and commitment in prior roles

Confidentiality handling

Tools

Excel

Digital fax software

Job description

Job Title: Receptionist (Remote)

Job Type: Full-Time Contractor

Workplace: Remote

Schedule: Monday–Friday, 8:00 AM – 5:00 PM PST

Compensation: USD $ – $1, / month (DOE)

About HireHawk: At Hirehawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.

About the Job

We are seeking a reliable and detail‑driven Receptionist (Remote) to join a fast‑growing U.S.-based law firm. In this role, you will be the first point of contact for clients, responsible for handling calls, processing digital faxes, and performing critical administrative support tasks. Success in this position requires consistency, professionalism, and precision in every interaction. You'll play a vital role in ensuring smooth daily operations while contributing to a team culture that values virtual assistants as equal team members.

Core Responsibilities

• Answer inbound calls promptly, ensuring clear communication and accurate message delivery.
• Process and route digital faxes to the correct case files without delay.
• Perform data entry and maintain records with accuracy and timeliness.
• Support scheduling needs and ensure calendars remain updated and reliable.
• Monitor communication channels and elevate issues to the appropriate team members.
• Uphold client confidentiality and handle sensitive documents with discretion.
• Maintain consistent availability during Pacific Standard Time work hours.
• Collaborate with both U.S. and offshore colleagues to support daily workflow.
• Follow established processes and contribute to system improvements.
• Provide dependable support that reinforces client confidence and team harmony.

Requirements

• Minimum 2 years of experience in reception, call handling, or administrative support.
• Strong English communication skills, both spoken and written (C1 or above).
• Proficiency with email, Excel, and data entry tools.
• Stable wired internet connection of at least 25 Mbps, plus a reliable backup option.
• Ability to work a consistent 8‑hour schedule aligned to PST.
• Proven reliability and commitment in prior remote or office‑based roles.
• Demonstrated ability to handle confidential information with professionalism.

Nice‑to‑Haves for the Role

• Prior legal admin or personal injury law experience.
• Experience with digital fax software or case management systems.
• Bilingual Spanish‑English skills for client communication.
• Familiarity with Hubstaff or similar time‑tracking tools.
• Proficiency with video introductions and video interview tools.

Benefits

• Compensation & Benefits: USD $ – $1, / month (DOE).
• Access to a $k+ perk marketplace with instant discounts on + services.
• Access up to 50% of approved earnings before payday (no credit checks or fees).
• On‑time, in‑currency pay.

What Happens After You Apply?

Instant AI interview link (~20 min). After submission, and if selected, we’ll immediately send you a link to be interviewed with our AI recruiter. This required step allows us to learn more about you and what makes you a top candidate.

The AI interview is mandatory. If you finish it ASAP, you are more likely to be hired. If you’re a potential fit, we’ll coordinate a live interview with you. The AI interview is mandatory, and those who finish ASAP are more likely to be hired.