Position Overview:
The Receptionist is responsible for managing daily office operations, welcoming guests, coordinating facility needs, and providing light administrative and IT support. This role is crucial in maintaining a professional office environment and ensuring smooth day-to-day functioning.
Key Duties & Responsibilities:
Front Office & Facility Management (Daily)
- Open and prepare the office each morning (lights, aircon, cleanliness check, coffee machine, etc.)
- Close and secure the office at the end of the day
- Receive and direct calls, visitors, and deliveries courteously
- Maintain meeting rooms, ensure readiness before appointments
- Monitor office cleanliness and coordinate with cleaning staff or service providers
Administrative & Logistics Support (Daily / Weekly)
- Manage stationery, pantry, and general supply stock; place orders when required
- Assist with printing, filing, and document delivery
- Support the Office Manager and Accountant with collection of quotes and invoices
- Handle courier and post services (incoming and outgoing)
Accommodation & Vehicle Management (Weekly / Monthly)
- Oversee expat apartments – lease renewals, maintenance issues, utilities, and cleaning schedules
- Manage company rental cars – renewals, service bookings, fuel card management, and logs
- Maintain a tracker for all apartment and car expenses
Basic MIS / IT Support (As Needed)
- Assist new employees with laptop setup (login, Wi-Fi, email, printer access)
- Coordinate with IT support for troubleshooting and system updates
- Maintain inventory of devices and accessories (mice, keyboards, chargers, etc.)
Other Duties (As Assigned)
- Support event coordination (team lunches, client visits, office functions)
- Run small errands within local vicinity (bank, post, suppliers)
- Serve refreshments during meetings or client visits
Skills & Competencies:
- Professional presentation and communication skills
- High reliability and strong time management
- Intermediate computer literacy (MS Office, email, printer setup)
- Ability to multitask and prioritize effectively
- Trustworthy and respectful of confidential company activities
Qualifications & Experience:
- Grade 12 (Matric) required; tertiary certificate preferred
- Minimum 2 years’ experience in front office, administration, or support role
- Own Transport Required
Work Schedule:
- Monday to Friday, 06:30 (Office Open) – 17:00
- Expected 8 productive hours per day (excluding breaks)