RECEPTIONIST & OFFICE ADMINISTRATOR

Brentwood Recruitment; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

An educational institution is seeking a Receptionist & Office Administrator to provide exceptional front-of-house service and comprehensive administrative and HR support. The successful candidate will manage front desk operations, assist clients with inquiries, and support the Head of College with various tasks, including finance and compliance. This role requires a high school diploma and strong customer service skills. The position is located in Midrand, Gauteng.

Qualifications

• Must have a high school diploma or equivalent.
• Certificate in office administration or related fields is advantageous.
• Strong customer service skills and experience required.

Responsibilities

• Welcome visitors and build positive relationships.
• Assist with inquiries and direct phone calls.
• Provide administrative support to the Head of College.
• Assist with finance-related tasks as needed.

Skills

Customer service skills

Communication skills

Organizational skills

Education

High school diploma or equivalent

Certificate in office administration

Job description

SUMMARY

Our client in the Educational industry is seeking a Receptionist & Office Administrator responsible for delivering exceptional front‑of‑house service, ensuring a professional and welcoming environment for all visitors and clients. The role also provides comprehensive administrative, office management, HR support, and basic finance assistance directly to the Head of College to ensure smooth and efficient daily operations.

POSITION INFO: Education

• High school diploma or equivalent (required)
• Certificate or diploma in office administration, customer service, or related fields (advantageous)

RESPONSIBILITIES

Front desk and Client Service

• Welcome all visitors in a professional, friendly manner and build positive relationships.
• Assist walk‑in clients and respond to enquiries.
• Answer and direct phone calls professionally.
• Direct clients to the appropriate department based on their needs.
• Schedule and confirm client appointments.
• Take accurate messages when required.
• Assist Course Advisors with course quotations.
• Arrange courier services for office stock, certificates, and documents.
• Assist with book ordering and student materials.

Office Administration

• Welcome all visitors in a professional, friendly manner and build positive relationships.
• Assist walk‑in clients and respond to enquiries.
• Answer and direct phone calls professionally.
• Direct clients to the appropriate department based on their needs.
• Schedule and confirm client appointments.
• Take accurate messages when required.
• Assist Course Advisors with course quotations.
• Arrange courier services for office stock, certificates, and documents.
• Assist with book ordering and student materials.

Administrative & HR Support to the Head of College

• Provide comprehensive administrative support to the Head of College.
• Prepare letters, reports, documents, and presentations as required.
• Assist with maintaining office policies and the employee database in collaboration with HR.
• Assist with the onboarding and induction of new employees.
• Collect and prepare relevant information to support the Head of College in decision‑making.
• Manage important calls and emails when the Head of College is unavailable.
• Arrange and coordinate logistics for meetings, workshops, seminars, and events.
• Organise and book travel arrangements and accommodation for the Head of College in a cost‑effective manner.

Finance and Procurement Support

• Assist the Finance Department with administrative finance tasks as needed.
• Maintain accurate records of invoices, delivery notes, waybills, and related documentation.
• Support budgeting and basic bookkeeping processes where required.
• Submit all supplier invoices to Finance for payment processing.
• Verify the receipt of supplies, equipment, staff reimbursements, and per diems.
• Ensure invoices and reimbursements are paid on time and properly filed.
• Manage vendor processes for clients and the College.
• Maintain an updated asset register for office equipment.
• Manage contracts and price negotiations with vendors and service providers when required.
• Liaise with facility‑related service providers (cleaning services, catering, security, etc.).
• Maintain and support the College’s procurement processes and supplier relationships.

Compliance and record keeping

• Maintain effective and organised record‑keeping systems for all administrative documentation.
• Ensure the office remains compliant with OHS regulations and procedures.
• Assist with printing and preparation of student manuals and learning materials.
• Attend to general enquiries and emails.
• Complete ad hoc duties as requested by the Head of College.