Receptionist/ Night Audit Releiver

The Capital Hotels, Apartments & Resorts; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading hotel and accommodation provider in Johannesburg is seeking a Receptionist / Night Audit Reliever. You will manage guest check-ins/outs and ensure an exceptional guest experience. The ideal candidate has a hospitality qualification, 1-2 years of receptionist experience, and strong communication skills. This role requires ability to work shifts and attention to detail.

Qualifications

• 1 – 2 years experience as a receptionist.
• Previous night audit experience is advantageous.
• Strong computer literacy and ability to work shifts.

Responsibilities

• Check guests in and out of the hotel.
• Maintain guest accounts and process transactions.
• Assist with reservations and run night audit shifts.

Skills

Communication skills

Guest service skills

Problem-solving

Team player

Attention to detail

Education

Matric

Hospitality qualification or similar

Tools

MS Office

Protel PMS

Job description

Job title : Receptionist / Night Audit Releiver

Job Location : Gauteng, Johannesburg

Deadline : December 18, 2025

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Description

Responsibilities

• Checking guests in and out of the hotel
• Maintaining guest accounts and processing guest transactions during their stay
• Dealing with any and all special needs or requests from guests during their stay
• Assisting with reservations for guests as and when required
• Running of Night Audit shifts

Minimum Requirements

• Matric
• Hospitality Qualification or Similar
• 1 – 2 Years Receptionist experience
• Sound knowledge of Front Office, Reservations and General Management Procedures
• Communication, engagement and Guest Service Skills
• Previous Night Audit experience advantageous
• Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
• Hands‑on Problem‑Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
• Ability to work as part of a team, as well as independently
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Ability to work shifts
• Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy
• Administrative / Management jobs