Receptionist – Menlyn Mix Apartments & Hotel Suites

The Beekman Group; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading corporate player in property management in Pretoria is seeking a candidate for Front Office responsibilities. You will assist guests, handle administrative tasks, and maintain high service standards. The candidate must have a Matric qualification, 2 years of relevant experience, and strong guest relation skills. Availability for weekends and holidays is essential.

Qualifications

• 2 years' experience in a similar position.
• Own transport required.
• Valid code B driver's license will be an advantage.

Responsibilities

• Ensure guests receive excellent reception and assistance.
• Handle queries and complaints effectively.
• Perform office administration and data capturing.

Skills

Excellent guest relation skills

Computer literacy skills including Excel & Word

Good interpersonal & communication skills

Education

Matric

Tools

Property Management systems

Job description

Overview

Key Performance Areas : Ensuring that guests receive the best possible reception and assistance both on arrival, during their stay & upon departure.

Ensuring that all Front Office procedures are followed & systems maintained and managed in accordance with set standards policies & procedures.

Responsibilities

Duties range from telephone, office administration, reservations, guest related queries, stock / asset control, data capturing and handling of money.

Assisting guests with queries and complaints, ensuring that same are resolved to their full satisfaction.

Facilitating excellent communication with guests, other departments as well as colleagues.

General problem-solving tasks.

Qualifications & Competencies

• Matric
• 2 years' experience in a similar position
• Computer literacy skills including Excel & Word
• Working experience of Property Management systems
• Excellent guest relation skills and the ability to resolve complaints & problems
• Own transport
• Valid code B driver's license will be an advantage
• Ability to work under pressure
• Good interpersonal & communication skills
• Patience
• Prepared to work on weekends, public holidays, late evenings and call outs
• No accommodation provided

Shortlisted Candidates

Only short-listed candidates will be contacted.

South Africa's leading corporate player in the development and management of property and the leisure sector, currently has the following opportunity at Menlyn Mix Apartments & Hotel Suites in Menlyn, Pretoria.

In accordance with the Employment Equity Plan of the Group, preference shall be given, but not limited to, candidates from the designated groups.