Receptionist/Guest Services Officer

Hospitality And Outdoor Ltd; Mbombela; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A boutique lodge in Nelspruit is seeking a Receptionist/Guest Services Officer. The ideal candidate will be responsible for guest check-ins and managing housekeeping. Strong computer literacy and excellent communication skills are required. Candidates must live in Nelspruit and have a valid driver’s license. This role offers a salary of R 15 000 per month and requires flexibility in hours.

Qualifications

• Must live in Nelspruit and be prepared for flexible hours.
• Must have a valid driver’s license and reliable transport.
• Experience in taking payments, phone calls, and dealing with emails.

Responsibilities

• Process all check ins and check outs, deal with queries and assist guests.
• Assist managing housekeeping staff and oversee room service when needed.

Skills

Strong computer literacy

Experience with Apply Below, NightsBridge and other platforms

Strong administrative and organizational skills

Excellent communication skills

Customer service orientation

Education

Grade 12

Job description

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Salary: R 15 000 pm DOE Location: Nelspruit Company: Hospitality and Outdoor Ltd

Description

Hospitality and Outdoor – New Vacancy – Receptionist/Guest Services Officer

Boutique Lodge – Nelspruit, Mpumalanga

Qualifications

• Grade 12
• Strong computer literacy
• Must have experience with Apply Below, NightsBridge and other platforms
• Must have strong administrative and organizational skills
• Must be a warm people’s person
• Must have experience in taking payments, phone calls and dealing with emails
• Be an excellent communicator and assist with all correspondence
• Must live in Nelspruit
• Be prepared to work flexible hours when needed
• Be prepared to sleep over at the establishment when the owner is not there
• Must have a valid driver’s license and own reliable transport to accommodate changes in working hours when required

Responsibilities

• Process all check ins and check outs, deal with queries and assist guests on premises
• Assist in managing housekeeping staff and oversee room service operations if Owner and Manager are not available

Salary and Benefits

Salary: R 15 000 pm DOE (Live out)

Starting Date

ASAP