Receptionist - DeWaterkant

Planet Fitness; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading fitness organization in Cape Town is seeking an enthusiastic Receptionist to greet members and provide exceptional customer service. Responsibilities include answering phones, resolving queries, and ensuring a welcoming atmosphere at the reception area. Suitable candidates should have prior front desk experience and strong communication skills. This role offers a dynamic environment with flexible hours.

Qualifications

• Previous experience within a front desk or welcome desk position is an added advantage.
• Possess high level energy levels.
• Have reliable transport.

Responsibilities

• Responsible for greeting members and delivering exceptional customer service assistance.
• Efficiently assisting & resolving queries.
• Ensure reception is effectively & efficiently controlled.

Skills

Customer service driven

Superior communication skills

Basic PC literacy

Friendly and efficient qualities

Job description

Purpose of the Job

Responsible for greeting members and delivering exceptional customer service assistance.

Key Performance Areas Include

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills

Experience And Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport

CV's can be sent directly to [e-mail]

Please complete our recruitment link https://www.jotform.com/232535071291552 for us to get to know you abit better.

Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.