Receptionist

BCE Foods; Wes-Kaap; On-site; ZAR 95 000 - 120 000; Full time

Job summary

A leading food services company in South Africa is seeking a competent Receptionist based in Cape Town. This role involves welcoming visitors, directing calls, and providing administrative support. The ideal candidate will have a Grade 12 / Matric qualification, preferably with an office administration background, and at least two years of similar experience. Excellent communication skills and a customer-focused attitude are essential. Join us to ensure a positive reception experience for our visitors.

Qualifications

• Grade 12 / Matric is essential.
• Previous experience of at least two years in a similar position.
• Energetic with ability to work under pressure.

Responsibilities

• Answer telephone, screen, and direct calls.
• Greet persons entering the organization.
• Monitor visitor access and maintain security awareness.

Skills

Excellent communications skills (both verbal and written)

Customer focused

Time management skills

PC literate (Excel, Word, e-mail)

Education

Grade 12 / Matric

Qualification in office administration or similar

Tools

SAP

Job description

We currently have a vacancy for the position of Receptionist, based in Cape Town.
Overall purpose of the job: Welcomes visitors by greeting them in person or on the telephone, answering or referring inquiries, directs calls & visitors by to the relevant department.

Main duties and responsibilities will include, but will not be limited to:

• Answer telephone, screen, and direct calls
• Take and relay messages
• Provide information to callers
• Greet persons entering organisation
• Direct persons to correct destination
• Deal with queries from the public and customers
• Ensure knowledge of staff movements in and out of organisation
• Monitor visitor access and maintain security awareness
• Provide general administrative and clerical support
• Prepare correspondence and documents
• Receive and sort mail and deliveries
• Monitor and maintain office equipment
• Control inventory relevant to reception area
• Ensure the tidiness of the reception area

Qualifications, skills, and experience:

• Grade 12 /Matric – essential
• Qualification in office administration or similar – highly preferred
• Previous experience of at least two years in a similar position
• Excellent communications skills (both verbal and written)
• Excellent command of the English language
• Data capture accuracy & attention to detail.
• Ability to manage customer’s expectations
• Customer focused - ability to excel in the provision of service
• Energetic/shows initiative and have ability to work under pressure
• Ability to consistently deliver quality service even when under pressure
• Time management skills and keen sense of attention to detail
• PC literate (Excel, Word, e-mail. SAP literate a distinct advantage)
• Team player