Receptionist and Switchboard Operator

R.A.W. GROUP; George; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A customer service organization in George seeks a front-of-house receptionist to assist customers and manage switchboard functions. The ideal candidate must be bilingual in English and Afrikaans, possess a national senior certificate, and have strong communication skills. This role involves ensuring a presentable reception area and supporting departmental administration.

Qualifications

• National senior certificate required.
• Valid driver’s license needed.
• Competency in Microsoft applications essential.

Responsibilities

• Receive and assist customers at reception.
• Ensure the reception area is tidy and presentable.
• Manage switchboard operations effectively.

Skills

Bilingual English and Afrikaans

Telephone etiquette

Communication skills

Customer orientation

Team orientation

Education

National senior certificate

Tertiary education in relevant field

Tools

Microsoft applications

Job description

Responsibilities

• Front of house, receiving and assisting customers at reception.
• Ensure the reception area is tidy and presentable.
• Assists callers by answering the line and connecting the caller to the correct person or department.
• Ensure the smooth running of the switchboard functions, including but not limited to, message taking, message delivery and all switchboard operations.
• Assist with departmental administration.

Requirements

• National senior certificate
• Valid driver’s license
• Fully bilingual-English and Afrikaans
• Tertiary education in relevant field advantage
• Competency in Microsoft applications.
• Outstanding telephone etiquette skills.
• Excellent written, computer and verbal communication skills.
• Customer / staff focused & Team orientation
• Contactable references.

Attributes

• Strong character that learns fast and retains information.
• Attention to detail.
• Able to work on their own and under pressure.
• Steady personal life and emotionally mature.
• Very organised.

Email applications :