Receptionist And Admissions Clerk

Cure Day Hospitals; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic healthcare provider in Cape Town seeks a Receptionist to manage the hospital switchboard, assist patients with queries, and handle administrative tasks. Requirements include Grade 12 education, 1-3 years in a healthcare setting, and knowledge of Microsoft Office. A customer-centered mindset and good interpersonal skills are essential. The role includes a market-related remuneration package with benefits.

Benefits

Market-related remuneration

Membership of subsidised medical aid

Provident funds

Leave and a thirteenth cheque

Qualifications

• 1–3 years relevant experience in a healthcare environment.
• Knowledge of ICD-10 Codes is beneficial.
• Willingness to work shifts according to facility requirements.

Responsibilities

• Manages hospital telephone switchboard.
• Opens the hospital at required times to receive clients.
• Handles monthly banking and administrative tasks.

Skills

Customer service principles

Interpersonal skills

Ability to work under pressure

Planning and organizing

Education

Grade 12 and relevant qualification

Tools

Microsoft Office Suite (Excel, Word)

Job description

Introduction3>

5 September

Cure Day Hospitals is a dynamic and energetic company that is expanding rapidly with fourteen operational hospitals.

Key Outputs

• Maintains client service principles to ensure client expectations are met.

Responsibilities

• Manages hospital telephone switchboard.
• Provides liaison with client queries in an effective manner.
• Opens the hospital at 5h30-5h45 each morning and receives clients, patients, and visitors.
• Contacts patients to offer information regarding time of admission and documentation needed.
• Is responsible for capturing pre‑admissions.
• Ensures correct admission and discharge of patients.
• Manages payments made at Reception.
• Assists patients in obtaining medical authorisation or quotations, if required.
• Bills and finalises patient files.
• Communicates with unit manager of theatre, Registered Nurse in Ward, and relevant doctors' rooms regarding cancellations or add‑on patients.
• Files patient files when needed and arranges uplifting of files to Head Office.
• Maintains and cares for the photocopy and label printers and computers installed in Reception.
• Handles monthly banking.
• Performs other additional administrative tasks as requested by manager.

Requirements

• Grade 12 and relevant qualification.
• 1–3 years relevant experience in a healthcare environment.
• Basic knowledge of Microsoft Office suite including Excel and Word.
• Knowledge of ICD‑10 Codes.
• Willingness to work shifts in accordance with the requirements of the facility.
• Customer‑centred mind‑set that acknowledges the value of the customer.
• Solid knowledge and application of patient administration systems, policies, and procedures.
• Ability to work under pressure.
• Good interpersonal skills, the ability to deal with people and be in the frontline.
• Ability to plan and organise to ensure that work is completed in an efficient manner.
• Ability to identify and demonstrate company values.
• Own transport.

Rewards & Benefits

• Market‑related remuneration package which includes membership of subsidised medical aid, provident funds, leave and a thirteenth cheque.

Application

Candidates who meet the requirements and wish to apply for this position can send their comprehensive CV’s to , by 16 September.

Should you not hear from us one week after the closing date, please consider your application unsuccessful.