Receptionist

Exceed HR and Recruitment; Wes-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A recruitment agency in Brackenfell seeks a Receptionist to manage calls, greet visitors, and schedule appointments. Ideal candidates have 2-3 years in customer service, are bilingual in Afrikaans and English, and possess excellent organizational skills. The role requires a professional demeanor and the ability to manage multiple tasks efficiently.

Qualifications

• 2-3 years’ experience in a customer service/client facing environment.
• Must have a professional and positive attitude.
• Ability to multitask and prioritise daily work load.

Responsibilities

• Operate telephone switchboard and provide information about the Company.
• Greet visitors and escort them to their specific destination.
• Schedule appointments and maintain appointment calendars.

Skills

Excellent telephone etiquette

Proficient Computer Literacy

Bilingual (Afrikaans and English)

Outstanding organisational skills

Excellent communication skills

Tools

G-Suite

Microsoft Office

Job description

Receptionist position available in Brackenfell.

Duties and Responsibilities:

• Operate telephone switchboard to answer, screen, forwarding calls and or providing information about the Company.
• Greet all visitors, determine nature and purpose of visit, inform the appropriate staff of their arrival, escort them to specific destination and offer refreshments.
• Clean up and set up Boardrooms for the next appointment
• Schedule appointments and maintain and update appointment calendars for multiple boardrooms.
• Ensure that you are familiar with the day’s appointments.
• Serve as the first point of contact of the Company for all visitors.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries/pickups.
• Process and prepare memos, correspondence, or other documents.
• Keep a current record of staff members whereabouts and availability daily.
• Manage office supplies, groceries and stationery and stock up when needed (Including groceries for the Roof).
• Ensure the office is always neat and presentable (all hardware and equipment functioning).
• File and organise documentation.
• Any ad hoc tasks require

Requirements:

• Excellent telephone etiquette
• 2-3 years’ experience in a customer service/client facing environment.
• Proficient Computer Literacy, high tech environment, especially G-Suite and Microsoft Office.
• Must be bilingual – able to understand, write and speak Afrikaans and English fluently.
• Own Transport and valid driver’s license
• Experience in managing multiple boardrooms and a large office.
• Essential to maintain complete confidentiality and deal with situations with necessary discretion.
• Outstanding organisational and time management skills.
• Excellent communication and interpersonal skills.
• Must have a professional and positive attitude.
• Presentable / Professional appearance.
• Must be able to work independently and at a fast pace due to the nature of the business.
• Ability to multitask and prioritise daily work load.