Receptionist

Gijima Holdings HR; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A professional corporate organization in Midrand is seeking a Receptionist to provide efficient front-line service. Responsibilities include managing calls, welcoming visitors, and supporting administrative tasks. The ideal candidate has 1-3 years experience in a similar role, excellent communication skills, and proficiency in Microsoft Office. This is an on-site position in a dynamic work environment.

Qualifications

• 1-3 years’ experience in a professional corporate reception environment.
• Computer literate with the ability to use Microsoft Office Suite.
• Experience in switchboard or call management systems is advantageous.

Responsibilities

• Welcome and assist visitors ensuring a positive first impression.
• Manage all incoming calls, answering and transferring as needed.
• Maintain an organized and welcoming reception area at all times.
• Support administrative tasks and office communication when required.

Skills

Professional communication skills

Organizational abilities

Attention to detail

Multitasking

Education

Grade 12 / NQF Level 4 or equivalent

Tools

Microsoft Office Suite

Switchboard systems

Job description

Gijima’s Receptionist is the face and voice of the organisation — responsible for providing professional, friendly, and efficient front-line service. This includes receiving visitors, handling all incoming calls, managing the reception area, and supporting administrative processes to ensure smooth daily operations.

Responsibilities

1 Key Responsibilities

Front Office & Client Service

• Welcome and assist all visitors professionally, ensuring a positive and professional first impression.
• Manage all incoming calls — answer, screen, and transfer to the correct department or individual.
• Take accurate messages and ensure prompt delivery.
• Handle general enquiries and provide basic information about the company and its services.
• Maintain a neat, organized, and welcoming reception area at all times.
• Offer refreshments to visitors and adhere to all safety and security protocols.

Administration & Coordination

• Record visitor details.
• Coordinate courier collections, incoming and outgoing mail, and deliveries.
• Manage meeting room bookings and ensure readiness for scheduled appointments.
• Support with filing, correspondence, and administrative tasks as requested.
• Assist with scheduling, document preparation, and office communication when required.

Customer Interaction

• Deliver excellent service when engaging with internal and external clients.
• Use professional greetings and uphold the company’s service standards at all times.
• Handle customer queries courteously and escalate complaints appropriately.

Process & Compliance

• Follow all company procedures relevant to reception and communication processes.
• Ensure consistent application of health, safety, and security policies.
• Support business process improvements and suggest practical innovations where applicable

Personal Attributes

• Well-spoken, courteous, and presentable.
• Professional communication skills (verbal and written).
• Excellent organizational and multitasking abilities.
• High attention to detail and reliability.
• Proactive and able to work independently.
• Adaptable to flexible working hours when needed.

Qualifications & Experience

Minimum Qualifications :

Grade 12 / NQF Level 4 or equivalent.

Years of Experience :

1–3 years’ experience managing a busy reception area in a professional corporate environment.

Technical Skills :

• Computer literate with the ability to use Microsoft Office Suite (Word, Excel, Outlook) at a competent level.
• Experience in switchboard or call management systems advantageous.