Receptionist

PKF Octagon; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prominent financial services firm in Johannesburg is seeking an experienced Receptionist. The successful candidate will manage the reception area, greet clients, handle phone calls, and coordinate events. Strong communication skills and 5 years of receptionist experience are required. This role offers an opportunity to work in a dynamic environment committed to excellence.

Qualifications

• Minimum of 5 years experience as a receptionist, preferably in financial services.
• Must be computer literate.
• Experience with events coordination is preferable.

Responsibilities

• Greet and welcome visitors appropriately.
• Answer, screen and forward incoming phone calls.
• Update appointment calendars and schedule meetings.
• Event coordination and liaising with caterers.

Skills

Excellent verbal communication

Excellent written communication

Customer focus

Strong attention to detail

Ability to work under pressure

Education

National Senior Certificate

Tools

Microsoft Office

Job description

Overview

We are looking for an energetic and self-motivated candidate to join our Team that goes beyond and strives for excellence in everything we do.

The main purpose of the role is to:

• Ensure the Reception area of the Firm’s office always reflects the professional nature of the firm
• Be the first point of contact with clients and ensure they get the information that they require
• Handling the switchboard, deliveries and collections at reception

Responsibilities

The successful applicant will be required to handle (but is not limited to) the following:

• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward incoming phone calls while providing information when needed
• Arranging Courier Services as and when needed
• Maintain security by following procedures and controlling access (office visitors)
• Update appointment calendars and schedule meetings/appointments
• Maintain security by following procedures and controlling access (office visitors)
• Other administration tasks as and when needed
• Event coordination, liaising with caterers, setting up venues
• Travel arrangements for Directors

Competencies

• Ability to communicate in a professional and friendly manner
• Excellent verbal and written communication skills
• Must be extremely well spoken and well written in English
• Strong customer focus and service delivery
• High attention to detail
• Able to work well under pressure

Qualifications and experience

• Must have a National Senior certificate
• Must have at least 5 years of experience as a Receptionist, preferably in a Financial Services Firm
• Must be computer literate
• Must have a good working knowledge of Microsoft Office
• Experience with events coordination (Preferable)
• Basic First Aid course ( (Advantageous)
• Health and safety experience (Advantageous)

In line with the company’s Employment Equity Plan and its commitment to diversity and transformation, preference will be given to suitably qualified candidates from designated groups, particularly EE females.