Receptionist

Hr Genie; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A customer service company in Gauteng is seeking an individual responsible for greeting members and delivering exceptional customer service assistance. The ideal candidate should have superior communication skills, basic PC literacy, and experience in front desk positions is a plus. This role requires a driven attitude and the ability to provide a positive first impression for members.

Qualifications

• Display friendly and efficient qualities that reflect the company way.
• Previous experience within a front desk or welcome desk position is an added advantage.
• Have reliable transport.

Responsibilities

• Responsible for greeting members and delivering exceptional customer service assistance.
• Answering telephones and resolving queries.
• Provide members with a positive first impression.

Skills

Customer service driven

Superior communication skills

Basic PC literacy

Job description

Purpose of the Job

Responsible for greeting members and delivering exceptional customer service assistance.

Key Performance Areas

• Answering telephones
• Customer service driven
• Efficiently assisting & resolving queries
• Greeting & accessing members
• Provide members with a positive first impression
• Responsible for ensuring reception effectively & efficiently controlled
• Superior communication skills

Experience and Competencies Required

• Basic PC literacy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Flexi hours / shift
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position is an added advantage
• Have reliable transport