Receptionist

Kamo Placements; Gauteng; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A company in Gauteng is seeking a skilled receptionist to manage switchboard operations and handle general office administration. The ideal candidate must have at least 2 years of experience in a similar role, possess a Senior Certificate, and demonstrate professionalism in communications. Preference will be given to applicants with disabilities.

Qualifications

• At least 2 or 5 years as a receptionist / switchboard operator.
• Must comply with business-approved standards when managing calls.
• Experience in general office administration tasks.

Responsibilities

• Manage switchboard efficiently while maintaining professionalism.
• Handle queries and route calls to the appropriate departments.
• Ensure smooth office administration procedures including mail handling.

Skills

Switchboard Management

Professional communication

Office administration

Customer service

Education

Senior Certificate (Grade 12 or equivalent)

Job description

Minimum Requirements

Minimum Qualifications :

Senior Certificate (Grade 12 or equivalent), Recognition of Prior Learning (RPL).

Minimum Experience :

At least 2 or 5 years as a receptionist / switchboard operator.

Please note that preference will be given to people with disabilities.

Duties and Responsibilities

• Switchboard Management / Reception
  • Attitudinal disposition when answering the calls per business approved standard :
  • Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.
  • Level of compliance with appropriate standards2 for collecting and communicating (forwarding) messages.
  • Re-route calls to various departments / staff.
  • Handle all queries efficiently and in the most appropriate and professional manner possible.
  • Keeping record of non-business-related calls.
  • Arrange relief person when other receptionist is out of the office (for lunch breaks, when attending meetings).
  • Welcome visitors.
• General Office Administration
  • Ensure re-routing of hand delivered mail, parcels and mail collected from the post office to various departments and Managers.
  • Control of the Post Register.
  • Request for Quotations in respect of stationery, groceries as per procurement policy.
  • Capture PR on system in respect of stationery and groceries as per the procurement policy.
  • Update internal extension telephone list and forward to relevant staff and copy to security at reception.
  • Health and Safety representative (various duties, booking training, scheduling meetings, etc)
• Ad hoc Duties
  • Perform any reasonable task as and when required by the Facilities Team Leader.