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Job summary
A recruitment firm in Durban is looking for a skilled Receptionist to manage the switchboard and provide excellent customer service. The ideal candidate will have 3 to 5 years of receptionist experience, be proficient in English and another language, and be familiar with MS Office tools. Responsibilities include managing calls, assisting applicants with documentation, and ensuring a welcoming reception area. The role is vital for maintaining professional communication and operations within the office.
Qualifications
Minimum 3 to 5 years of experience as a receptionist.
Proficiency in English and at least one other language.
Strong communication skills to interact with clients and candidates.
Responsibilities
Manage switchboard and reception functions effectively.
Handle calls and take detailed messages.
Assist applicants in completing their application forms.
Skills
Bilingual communication
Computer literacy (MS Office)
Customer service
Education
Matric
Tools
MS Excel
MS Word
MS PowerPoint
MS Outlook
Job description
Requirements
Matric
3 to 5 years receptionist experience
Well versed in two (2) languages (which includes English)
Computer literate (MS Office – Excel, Word, PowerPoint, and Outlook)
Third language
Ability to communicate effectively with clients and candidates
Duties
Responsible for the full Switchboard / Receptionist function
Answer switchboard in a timeous manner
Take accurate and detailed messages when required
Conduct credit checks by submitting requests to Head Office and follow up on results
Complete internal documentations, movements for new temps and submit to Head office
Taking detailed messages and immediately emailing the recipient
Assist applicants in completing application forms
Responsible for daily attendance register of staff as well as client visit reports for consultants / managers
Receiving calls, escalating, and screening calls
Receiving visitors and directing them to the relevant meeting / interview room
Making sure that interview rooms are presentable before and after use
Offering refreshments to senior candidates
Making copies and printing
Sending out professional internal and external emails
Updating the email distribution lists for each brand and cluster
Making sure the reception area and boardrooms are always presentable
Always invite a friendly, inviting, accommodating, and welcoming image Assist in all admin / office functions
Capturing & collating of payroll spreadsheets weekly
Filing of timesheets and documents
Checking of invoices
Loading of packs for new hires onto Contractor Zone
Reconciliation of PPE distributed
Typing of CVs Updating and loading of Assignee Annexures based on extension of assignments