Receptionist

Hollywoodbets; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading entertainment firm in Durban seeks three Receptionists to join their team. Responsibilities include managing front desk operations, providing administrative support, and ensuring a welcoming environment for visitors. Ideal candidates should have 2-5 years of experience in similar roles and possess strong communication and computer skills. Join the team and contribute to a dynamic workplace culture!

Qualifications

• 2-5 years of experience in reception or switchboard roles.
• 2-5 years of administrative or clerical experience.
• Proficient in Microsoft Office programs.

Responsibilities

• Manage front desk operations and greet visitors professionally.
• Handle incoming calls and direct them appropriately.
• Ensure compliance with company policies and maintain a tidy reception area.

Skills

Reception / Switchboard Experience

Administrative/Clerical Experience

Computer Skills/ Microsoft Office

Education

Reception/Office Administration Certificate

Job description

Responsibilities

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for x3 Receptionists. Do you think you have what it takes to be our newest Purple Star?

The Receptionist serves as the first point of contact for visitors and callers, ensuring a professional and welcoming environment. The successful incumbent will be responsible for managing front desk operations, providing administrative support, coordinating office activities, and maintaining effective communication across departments. The ideal candidate plays a key role in upholding the company’s image through excellent customer service, efficient handling of inquiries, and ensuring smooth day-to-day office functioning.

With Hollywoodbets You Will

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring

• 2-5 Years Reception / Switchboard Experience.
• 2-5 Years Administrative/Clerical Experience.
• Computer Skills/ Microsoft Office.

A Bonus To Have

• Reception/Office Administration Certificate.

What You’ll Do For The Brand

Operational Duties

Front Desk Management

• Greet and assist visitors in a professional and friendly manner, direct and announce them appropriately to the relevant Team Members.
• Answer, screen, and direct incoming calls efficiently while providing basic information when needed.
• Ensure that telephone etiquette is maintained and that no personal phone calls will be allowed to be made or received to and from the switchboard and/or company phone.
• Maintain a tidy and welcoming reception area.
• Ensure punctuality by being on duty timeously between 07:30-17:00.

Administrative Support

• Manage incoming and outgoing mail and deliveries.
• Schedule appointments and manage meeting room bookings.
• Prepare and distribute internal communications as needed.

Office Coordination

• Monitor and order office supplies to ensure stock levels are maintained. Liaise with internal Team Members for office maintenance and repairs.
• Support other departments with ad hoc administrative tasks.

Security And Compliance

• Maintain visitor logs and issue access passes.
• Ensure 100% compliance with company policies and procedures.
• Ensure 100% compliance with health and safety protocols at the front desk.
• Report any suspicious activity or security concerns promptly.

Customer Service

• Provide accurate information to clients and staff.
• Handle queries and complaints with professionalism and escalate when necessary.
• Exercise discretion with sensitive information and maintain confidentiality at all times.
• Uphold the company’s image and values in all interactions.

Performance

• Performance must be tracked and the onus is placed on your manager to set-up performance review meetings.

What You’ll Bring To The Team

• Ability to communicate effectively and demonstrate good listening skills.
• Portray good interpersonal skills.
• Demonstrate good administrative skills as well as computer literacy.

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.