Receptionist

Kendrick Recruitment; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A prestigious luxury hotel in Cape Town seeks a Receptionist to provide exceptional guest service. Candidates should have a professional appearance, excellent interpersonal skills, and at least 3 years of experience in a similar role. This full-time position offers a salary of R12,500 monthly.

Qualifications

• Previous reception/front office experience in a hospitality or luxury environment preferred.
• Exceptional interpersonal and communication skills.
• Professional appearance and positive attitude.
• Strong administrative and organizational skills.
• Fluent in English; additional languages are an advantage.
• Minimum 3 years experience.

Responsibilities

• Greet guests with professionalism, warmth and efficiency.
• Manage check-ins and check-outs smoothly and accurately.
• Handle guest inquiries and reservations both in-person and via phone/email.
• Liaise with internal departments to ensure guest requests are fulfilled promptly.
• Uphold a high standard of guest service at all times.

Skills

Multi-line Phone Systems

Customer Service

Computer Skills

QuickBooks

Phone Etiquette

Tools

Microsoft Office

Reservation Systems

Job description

Receptionist Luxury Hotel

Location: Cape Town

Salary : Negotiable DOE

Kendrick Recruitment is now seeking a Receptionist for a prestigious luxury hotel located in Cape Town. This is an excellent opportunity for a professional and well‑presented individual to join a dynamic team at a world‑class property known for its refined service and exceptional guest experience.

Key Responsibilities

• Greet guests with professionalism, warmth and efficiency
• Manage check‑ins and check‑outs smoothly and accurately
• Handle guest inquiries and reservations both in‑person and via phone/email
• Provide information on estate facilities, activities and services
• Maintain a neat and organized front desk and lobby area
• Liaise with internal departments to ensure guest requests are fulfilled promptly
• Process payments and handle administrative duties as required
• Uphold a high standard of guest service at all times

Requirements

• Previous reception / front office experience in a hospitality or luxury environment preferred
• Exceptional interpersonal and communication skills
• Professional appearance and positive attitude
• Strong administrative and organizational skills
• Proficient in Microsoft Office and relevant reservation systems
• Ability to multitask and work well under pressure
• Flexible and reliable with a team‑oriented approach
• Fluent in English; additional languages are an advantage
• Minimum 3 years experience

Key Skills

Multi-line Phone Systems, Customer Service, Computer Skills, QuickBooks, Medical office experience, Office Experience, 10 Key Calculator, Dental Office Experience, Front Desk, Administrative Experience, Medical Receptionist, Phone Etiquette

Employment Type: Full Time

Experience: years

Vacancy: 1

Monthly Salary: 12500 - 12500

To apply send your CV to Kendrick Recruitment today.