Reception Supervisor

Mediclinic International; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Mediclinic Louis Leipoldt in Cape Town is seeking a supervisor to oversee daily reception operations and to develop team members, ensuring smooth pre-admission and admission processes in line with organisational policies.

The role emphasizes managing financial risks and enforcing patient administration standards, with on-site, permanent employment. Applicants should meet grade 12/equivalent education and have hospital administration experience.

Qualifications

• Essential education: Grade 12 or equivalent / relevant experience in a hospital administration environment
• Desired education: None
• Essential minimum experience: Relevant experience in a hospital administration environment
• Desired experience: Experience in a supervisory capacity
• Knowledge of HR policies; systems; procedures and relevant legislation (including recruitment and performance management)

Responsibilities

• Supervise the daily operations within the reception department
• Supervise and develop team members
• Supervise and support all Pre-admission and Admission processes as per Patient Administration System Manual and Organisational Policies
• Manage financial risks by ensuring that policies and procedures are adhered to

Skills

Business to Business Processes

Conflict management

Medical Aid Schemes and the Private...

Patient administration policies; ... (

Education

Grade 12 or equivalent / relevant experience in a hospital administration environment

Job description

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Mediclinic Louis Leipoldt| Bellville, Cape Town | South Africa

Closing date: 23/08/2026
Number of positions: 1
Recruiter name: Nadia Botha
Reference number: 72373
Workplace Type:On-site
Permanent

MAIN PURPOSE OF JOB

To supervise the daily operations within the reception department.

KEY RESPONSIBILITY AREAS

Supervise and develop team members

Supervise and support all Pre-admission and Admission processes as per Patient Administration System Manual and Organisational Policies

Manage financial risks by ensuring that policies and procedures are adhered to

REQUIRED EDUCATION

ESSENTIAL EDUCATION: Grade 12 or equivalent / relevant experience in a hospital administration environment

DESIRED EDUCATION: None

REQUIRED EXPERIENCE

ESSENTIAL MINIMUM EXPERIENCE: Relevant experience in a hospital administration environment

DESIRED EXPERIENCE: Experience in a supervisory capacity

REQUIRED JOB SKILLS AND KNOWLEDGE

• Business to Business Processes
• Conflict management
• Medical Aid Schemes and the Private healthcare environment
• Patient administration policies; procedures and systems (e.g. AS400)
• HR policies; systems; procedures and relevant legislation (including recruitment and performance management)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.