Reception Manager - George

Planet Fitness; George; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading fitness company in South Africa is looking for a Receptionist to ensure effective management of the Welcome Desk. Responsibilities include managing staff, cash handling, and resolving member complaints. Ideal candidates should possess strong communication skills and the ability to motivate others. Previous experience in a front desk position is an advantage. Apply directly via email.

Qualifications

• Must possess high energy levels.
• Previous experience at a front desk is an advantage.
• Reliable transport is required.

Responsibilities

• Manage the Welcome Desk/Reception.
• Conduct group exercise classes.
• Handle cash management.
• Resolve member complaints.

Skills

Leadership

Administrative accuracy

Communication skills

Problem solving

Conflict handling

Job description

Purpose Of The Job

• Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
• Willingness to conduct group exercise classes

Key Performance Areas Include

• Assisting with Club Administration when necessary
• Cash management
• Communication with members and staff
• Managing of Receptionist
• Monitoring of access and overrides for staff and members
• Reception stock control
• Resolving member complaints
• Training of Receptionist

Experience & Competencies Required

• Ability to motivate staff and lead by example
• Advanced levels of administrative accuracy
• Display friendly and efficient qualities that reflect the Planet Fitness way
• Display uncompromising levels of honesty and integrity
• Have excellent communication skills and be able to liaise at all levels
• Intermediate PC skills
• Must be able to work shifts
• Possess high level energy levels
• Previous experience within a front desk or welcome desk position added advantage
• Proven track record in managing staff, planning, organising, conflict handling and problem solving
• Have reliable transport

CV's can be sent directly to [e-mail]

Please complete our recruitment link https://www.jotform.com/232535071291552 for us to get to know you abit better.

• Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.