Reception Administrator

Mediclinic Group; Bloemfontein; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare provider in Bloemfontein is seeking a professional to assist patients with admissions and discharges, ensuring processes adhere to policies and maintain confidentiality. Candidates should possess at least a Grade 12 certificate, and while experience is desired, it is not essential. This permanent position offers opportunities to work on-site and contribute positively to patient care.

Qualifications

• Essential minimum: None.
• Desired: Reception administration experience; experience in a private healthcare facility.

Responsibilities

• Ensure admissions are captured and processed as per procedure.
• Identify and prevent financial risks by adhering to policies.
• Ensure an effective discharge process as per the Patient Administration Manual.
• Maintain patient confidentiality.

Skills

Computer literate (Microsoft Office)

Medical Aid Schemes and the Private healthcare environment

Anatomy (including terminology)

ICD and CPT codes

Debtpack Enquiry application

Admission and Bed functions

Education

Grade 12 or equivalent

Job description

Mediclinic Bloemfontein Bloemfontein South Africa

Closing date: 16 / 09 / 2025

Number of positions: 1

Recruiter name: Boitumelo Edith Davids

Reference number: 63591

Workplace Type: On-site

Employment Type: Permanent

MAIN PURPOSE OF JOB

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

KEY RESPONSIBILITY AREAS

Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure.

Identify and prevent financial risks by adhering to policies and procedures.

Ensure an effective discharge process as per the Patient Administration Manual.

Maintain patient confidentiality.

REQUIRED EDUCATION

Essential: Grade 12 or equivalent.

Desired: None.

REQUIRED EXPERIENCE

Essential minimum: None.

Desired: Reception administration experience; experience in a private healthcare facility.

REQUIRED JOB SKILLS AND KNOWLEDGE

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• Computer literate (Microsoft Office)
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa as well as internal applicants / employees that meet the minimum requirements.