Job Description
Job brief: The Receivables Clerk will be responsible for managing and processing incoming payments, maintaining accurate records of transactions, and ensuring timely collection of outstanding accounts.
Role Objectives
- Ensure timely and accurate invoicing and receipt of payments.
- Maintain up-to-date records of all receivable transactions.
- Support the financial department in achieving financial targets and maintaining a healthy cash flow.
- Assist in the development and implementation of policies and procedures related to accounts receivable.
Key Responsibilities
- Accurately process and record incoming payments from customers, ensuring timely and correct application to accounts.
- Generate and distribute invoices to customers promptly, ensuring all charges are correctly reflected.
- Actively follow up on overdue invoices through phone calls, emails, and letters to ensure timely collection of outstanding accounts.
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and correctly posted.
- Prepare detailed monthly, quarterly, and annual financial reports related to accounts receivable, highlighting key metrics and variances.
- Work closely with the sales and customer service teams to resolve any billing discrepancies or disputes efficiently.
- Maintain and update customer records, ensuring all contact information and payment details are current and accurate.
- Assist with internal and external audits by providing necessary documentation and explanations for receivables transactions.
- Identify and implement process improvements to enhance efficiency and accuracy in the accounts receivable functions.
- Ensure all receivables activities comply with company policies and relevant regulations.
- Actively follow up on customer/supplier compliance and onboarding documents through phone calls and email.
- Promptly update customer compliance documents on ERP system and supplier folders.
- Add customers/suppliers to ERP system databases.
- Allocate customer payments against paid invoices according to remittance and complete credit applications and new supplier agreements.
- Prepare supplier reconciliations during busy periods.
- Action ad-hoc and/or general requests from management.
Qualifications and Experience
Bachelor's degree in accounting, finance, or a related field.
Minimum of 3 years of experience in accounts receivable or a similar role.
Experience in a fast‑paced, high‑volume environment is a plus. Experience with Enterprise Resource Planning (ERP) systems is highly desirable.
Skills and Knowledge
- Strong attention to detail and accuracy in data entry and financial reporting.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Effective communication and interpersonal skills to interact with vendors, colleagues, and management.
- Ability to work independently and collaboratively as part of a team.
- Strong problem‑solving skills and analytical abilities to identify and resolve issues efficiently.
- Ability to handle confidential information with integrity and professionalism.
- Familiarity with relevant regulatory requirements and compliance standards in accounts receivable and financial transactions.
Required Skills
- Key Metrics
- Financial Transactions
- Regulatory Requirements
- Onboarding
- Cash Flow
- Financial Reporting
- Invoicing
- Metrics
- Credit
- Interpersonal Skills
- Data Entry
- Cash
- Databases
- Regulations
- Payments
- Records
- Vendors
- Suppliers
- Time Management
- Accounting
- Preparation
- Documentation
- Email
- Finance
- Customer Service
- Planning
- Communication
- Sales
- Management