Real Time Analyst - Graveyard shift - Airline Campaign

WNS; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Join a forward-thinking company as a Real Time Analyst in Cape Town, where you will be part of a dynamic team dedicated to delivering exceptional customer service. This entry-level role offers a unique opportunity to develop your skills in a supportive environment that emphasizes professional growth and community engagement. With a strong focus on employee experience, you will benefit from structured career paths and mentoring while contributing to meaningful initiatives through the WNS Cares Foundation. Experience a culture of outperformance and engagement as you embark on your career journey with us.

Qualifications

• Entry-level position requiring Matric qualification.

Education

Matric

Job description

Real Time Analyst - Graveyard shift - Airline Campaign

WNS Cape Town, Western Cape, South Africa

Company Description
WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. Why join us? We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description
Lead Associate: WFM

Qualifications
Matric

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service
• Outsourcing/Offshoring