Readvertisement Service Supervisor Field Service Global Grade 10

Barloworld Equipment (Pty) Ltd; Kathu; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading equipment service company in South Africa is seeking a qualified Mechanic to supervise a team of artisans. The ideal candidate should have at least 5 years of experience and strong technical and leadership skills. Responsibilities include managing repairs and ensuring quality service delivery. This is a full-time on-site position.

Qualifications

• Minimum 5 years post-apprentice / learnership experience.
• Experience as a supervisor or service planner for at least 2 years.
• Computer literate and sound understanding of financials.

Responsibilities

• Supervise artisans and assistants in maintenance and repair work.
• Manage work in progress and ensure timely repairs.
• Communicate effectively with team and management.

Skills

Supervisory skills

Technical skills

Interpersonal skills

Leadership skills

Communication skills

Education

Qualified Artisan - Diesel Mechanic/Earthmoving Equipment Mechanic

Job description

Key Output

• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and/or components
• Manage and monitor work in progress
• Apply all applicable policies and procedures, e.g. warranty, safety, etc
• Effectively communicate verbally and non-verbally with team, management, customers and peers
• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
• Ensure outputs of service audits are achieved.
• Make sure that all repairs are performed in line with the warranty procedures
• To manage and repair all the equipment repairs
• To successfully lead the team and ensure that all repairs are done timeously,
• Effectively manage the team meetings, to complete monthly reports.
• To liaise with the Service Management to ensure that all outputs are met.

Qualification, Experience and Competencies

• Qualified Artisan. Mechanic in relevant trade (e.g., Diesel Mechanic/Earthmoving Equipment Mechanic)
• Minimum 5 years post-apprentice / learnership experience
• Standing in as supervisor or as team leader on a few occasions or being a service planner for at least 2 years
• Knowledge of the planning function.
• Computer literate
• Supervisory knowledge will be advantageous, excellent technical, interpersonal and leadership skills.
• Sound interpretation of communication skills
• Basic technical report writing, business and financial understanding
• Driver’s license – Code B