Ramp Agent

FlySafair; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A regional airline in Durban is seeking a dedicated Ramp Agent to oversee safety and operational protocols. The successful candidate will ensure compliance with safety regulations, monitor baggage loading, and liaise with crew and ground staff. Essential qualifications include a Grade 12 certificate and a Code 08 Driver’s License, along with at least 2 years' experience in aviation. This position requires strong interpersonal skills and the ability to work under pressure.

Qualifications

• Minimum of 2 years' experience in an Airline/Aviation environment.
• Code 08 Drivers License.
• Airside knowledge of airport operations.

Responsibilities

• Ensure safety regulations are adhered to at all times.
• Monitor loading/unloading of baggage and cargo.
• Liaise with crew and ground handlers for boarding clearance.

Skills

Interpersonal skills

Communication skills

Problem-solving

Time management

Adaptability

Education

Grade 12 or equivalent

Job description

Responsibilities

• Ensure safety regulations is adhered at all times regarding Dangerous Goods;
• Ensure general safety and security around the aircraft;
• Liaise between crew and ground handler to obtain boarding clearance for passengers;
• Monitor the loading and offloading of baggage and cargo;
• Advise ground handling partner of any load changes;
• Ensure effective turnarounds/reducing delays by ensuring that all handling agents and service providers are in place tor arrivals;
• Conduct ramp safety audits when required;
• Ensure ramp vehicles are clean and fueled;
• Pick up and drop off crew as and when required;
• Monitor flight operations to ensure on‑time‑performance is met;
• Allocate delays as and when required;
• Assist with crew requests, such as coordinating clean‑up services, providing water, and managing restroom facilities;
• Ensure all service providers are present as required per flight I.e. ACSA, fuel handler, etc.;
• Conduct Ad hoc inspections in the baggage department;
• Must perform any duty allocated/delegated by the senior on duty;
• Arrange support for heavy or oversized equipment/cargo, such as motorized wheelchairs;
• Ensure sufficient staff as per SLA;
• Conduct FOD (Foreign object debris) checks. Report any irregular activities related to Flight Operations;
• Coordinate any disrupt operations;
• Monitor Ramp and Passenger service KPl's (boarding gate closure time, equipment positioning etc.);
• Complete ramp agent form for every flight;
• Compile reports for irregular/incidents if required;
• Liaise across different departments and stations;
• Coordinate with the relevant stakeholders to ensure on time departure.

Qualifications

• Grade 12 or equivalent (Essential);
• Minimum of 2 years' experience in an Airline/Aviation environment (Passenger Services and/or Ramp Services and/or Baggage Handling) (Essential);
• Code 08 Drivers License (Essential);
• No criminal record;
• Airside knowledge, have knowledge of airport operations;
• Planning, organizational and time management skills;
• Excellent interpersonal skills;
• Strong communication skills (verbal and written);
• Problem solving capability;
• Decision making skills;Ability to multi-task and delegate;
• Computer literate;
• Customer orientated.

Personal Attributes

• Professional;
• High integrity;
• Sense of urgency;
• Reliable and dependable;
• Adaptable and flexible;
• Work under pressure;
• Team player;
• Ability to deal with confidential information.

Application Guidelines

• Email applications will not be accepted;
• Preference will be given to members of under‑represented designated groups;
• Should no feedback be provided within two (2) weeks from the closing date, please consider your application as unsuccessful.

FlySafair Reserves The Right

• Not to proceed with this vacancy;
• To appoint the selected candidates based on its operational requirements.

Closing Date

02 January 2026