Job Purpose
The main purpose of this position is to manage and drive the implementation of an Information and Technology (I&T) Quality Management System (QMS), along with standards and processes that support the achievement of the organisation's I&T quality objectives, as well as ensure that the I&T solutions and services provided to the organisation consistently meet high standard and effectively support the I&T strategy.
Responsibilities
- Develop, implement and maintain the I&T quality management framework and processes for the organisation.
- Determine and establish best practices, standards, processes and responsibilities necessary to achieve the organisation's I&T quality objectives, ensuring alignment with I&T governance requirements.
- Provide input into the quality management policy and I&T quality objectives of the organisation.
- Determine the I&T quality requirements of stakeholders to ensure the delivery of high-quality I&T products and services.
- Develop quality management plans for I&T processes, projects and objectives across the organisation in accordance with I&T governance requirements (e.g. COBIT).
- Monitor the implementation of quality management plans to ensure target maturity levels are achieved for all I&T processes across the organisation.
- Promote the QMS and quality objectives throughout the organisation, including training subject matter experts, project managers and other relevant stakeholders in the implementation of the QMS.
- Develop and implement methods to measure and report on the effectiveness and efficiency of the QMS.
- Identify and mitigate risks associated with I&T quality management, ensuring compliance with relevant governance frameworks as well as regulatory and industry standards.
- Lead stakeholder engagements (internal and external), displaying the ability to solicit information as well as deliver a coherent and convincing message.
- Stay up to date with developments in the I&T quality management field and apply new knowledge to own functional area.
Qualifications
- Minimum Honours degree in Computer Science, Information Systems or Informatics, or a related information technology quality discipline, technical field or certification.
- 8 to 10 years IT quality management experience.
- Certifications in IT Quality Management and ISO essential requirement.
- Preferred: Six Sigma or relevant quality management methodology certification, ITIL certification, PMBOK / PRINCE 2 certification and COBIT.
Benefits
- Foundation certification This role offers between R1.2m to R1.5m paShortlisted applicants will be subjected to a psychometric assessment, an appropriate reference check and a security clearance as part of the selection process.