Quality Manager

ROD; Pietermaritzburg; On-site; ZAR 500,000 - 700,000; Full time

Job summary

A reputable manufacturing firm is seeking a Quality Manager to oversee the Quality Management System, ensure compliance with SHEQ standards, and lead quality personnel. The ideal candidate has 5-7 years of experience in quality assurance within electronics manufacturing, is a certified Lead Auditor in ISO 9001, and has strong leadership skills. This full-time role is located in Pinetown, KwaZulu-Natal.

Qualifications

• 5-7 years experience in Quality Assurance and SHEQ management in electronics manufacturing.
• Strong knowledge of IPC-A-610 / 620 and PCBA inspection techniques.
• Certified Lead Auditor in ISO 9001 preferred.

Responsibilities

• Maintain and improve the Quality Management System (QMS).
• Ensure compliance with Environmental and Occupational Health & Safety legislation.
• Lead and coordinate internal and external audits.

Skills

Electronic Manufacturing Services

Quality Assurance

SHEQ

Education

Bachelors degree in engineering or related discipline

Tools

QMS software

MS Office

Job description

Reference: JHB000038-ADMIN-1

Position Title: Quality Manager

Location: Pinetown

Seniority Level: Mid to Senior Level

Industry: Appliances Electrical and Electronics Manufacturing

Employment Type: Full-time

Skills: Electronic Manufacturing Services; Quality Assurance; SHEQ

Responsibilities

Quality Systems and Compliance

• Maintain and improve the Quality Management System (QMS) in alignment with ISO 9001 and customer-specific requirements.
• Ensure compliance with Environmental and Occupational Health & Safety national legislation, chemical handling protocols, and ESD protection standards.
• Lead and coordinate internal, external customer and supplier audits. Track and close non-conformances with measurable corrective actions and deadlines.
• Maintain and control documentation including SOPs, inspection/testing procedures, process-specific work instructions, FMEA, PFMEA, control plans, risk registers and audit logs.
• Conduct Management Review meetings presenting data on customer satisfaction, audit outcomes, NCR trends and improvement plans.
• Ensure full audit readiness across departments, enforcing process discipline, traceability and version control.
• Drive preventive actions by analyzing trends, leading root cause analysis, teams and integrating lessons learned into documented procedures.

Quality Operations & Team Management

• Manage daily activities of all quality personnel including Inspectors, Controllers, AOI Inspectors and the Quality Supervisor.
• Lead NCAR processes for customer complaints, internal failures and non-conformances.
• Ensure defect traceability, segregation of non-conforming parts, and appropriate disposition (rework, scrap).
• Monitor and report production quality performance including yields, escape rates and KPIs.
• Develop and oversee Quality Plans and Product Quality Specifications for customer contracts.
• Facilitate QA meetings, factory reviews and team performance discussions.
• Mentor the quality team, oversee training on IPC standards and enforce HR-compliant performance management.

SHEQ Governance & Compliance

• Implement and maintain SHEQ systems in compliance with relevant legal requirements.
• Coordinate internal SHEQ audits, safety committee meetings and employee training.
• Oversee incident investigations and corrective actions for near-misses and safety breaches.
• Conduct evacuation drills, manage hazardous material protocols and ensure waste disposal procedures are followed.
• Maintain incident logs, legal registers and environmental compliance records.

Strategic Leadership & Continuous Improvement

• Lead the development and execution of the Quality strategic roadmap in line with business goals.
• Initiate improvement projects using 8D, Fishbone and 5 Whys.
• Drive innovation in quality tools and systems to enhance data collection and decision making.
• Align quality initiatives with customer satisfaction and operational efficiency.

Minimum Qualifications and Experience

• Bachelors degree in engineering, Quality Management, Industrial Technology or related discipline.
• 5-7 years experience in Quality Assurance and SHEQ management, ideally in electronics manufacturing.
• Certified Lead Auditor in ISO 9001; ISO 14001 / ISO 45001 knowledge preferred.
• Strong working knowledge of IPC-A-610 / 620, PCBA inspection techniques and electronics manufacturing standards.
• Proficient in root cause analysis, QMS software, MS Office and data interpretation.
• Proven leadership in cross-functional teams, training and conflict resolution.
• Advanced competency in KPI reporting, quality documentation and compliance monitoring.

cv can be shared at :

Experience: Manager

Key Skills

APQP, Quality Assurance, ISO 9001, Lean Six Sigma, PPAP, Root cause Analysis, ISO 13485, Quality Systems, Quality Control, Quality Management, AS9100, Manufacturing

Experience: years

Vacancy: 1