Quality Improvement Lead

CareTech; East London; On-site; ZAR 42 000 - 50 000; Full time

Job summary

A leading social care provider is seeking a Quality Improvement Lead to enhance service quality and compliance. You will guide teams in providing outstanding, person-centred care while implementing best practices and continuous improvement strategies. Ideal candidates will possess strong knowledge of quality frameworks and experience in leading initiatives in care services. This position offers full-time, permanent employment in a collaborative environment focused on professional development.

Benefits

Ongoing professional development

Career progression opportunities

Supportive working environment

Qualifications

• Experience leading quality improvement in health or social care.
• Strong knowledge of regulatory standards and quality frameworks.

Responsibilities

• Support teams in delivering person-centred care.
• Lead continuous improvement approaches across services.
• Develop and lead improvement plans for compliance.

Skills

Regulatory standards knowledge

Quality improvement initiatives

Communication skills

Analytical skills

Coaching skills

Job description

Location: Southern England

Contract: Full Time, Permanent – 37.5 hrs/week

Salary: £42,000 – £50,000 DOE

Closing Date: Sunday 7 December 2025

Quality Improvement Lead

We are looking for a Quality Improvement Lead to join our dynamic regional team and play a pivotal role in ensuring the people we support receive extraordinary days, every day.

About The Role

As a Quality Improvement Lead, you’ll work closely with operational colleagues to ensure services across the region are consistently delivering person‑centred, safe, and effective care. You’ll act as a trusted partner—guiding, mentoring, and coaching staff teams to embed best practice and foster a culture of continuous improvement.

This is a hands‑on, solution‑focused role where you’ll take the lead in identifying areas for development, designing practical action plans, and driving measurable improvements. You’ll play a key part in ensuring services meet and exceed both regulatory and organisational standards, ensuring long‑term sustainability and success.

Key Responsibilities

• Support operational teams to deliver high‑quality, person‑centred care.
• Lead and embed continuous quality improvement approaches across services.
• Identify services at risk through proactive horizon scanning and implement timely, effective interventions.
• Develop and lead improvement plans to ensure compliance with regulatory and organisational requirements.
• Coach, mentor, and empower staff teams to achieve and maintain excellence.
• Drive a culture of integrity, accountability, and innovation across all service areas.

About You

• Strong knowledge of regulatory standards and quality frameworks within care services.
• Experience leading quality improvement initiatives in a health or social care setting.
• Excellent communication, coaching, and influencing skills.
• A proactive, analytical, and solution‑focused approach.
• The ability to lead with integrity and inspire others to deliver their best.

Why Join Us?

Be part of a passionate organisation committed to delivering outstanding care. Opportunity to make a real impact on service quality and sustainability. Collaborative, supportive working environment. Ongoing professional development and career progression.

The Organisation

CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including supported living services, shared housing, residential services and outreach.

Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment; the disclosure expense will be met by the employer.

Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7‑10 days after receipt of your CV if progressing your application to the next stage.

STRICTLY NO AGENCIES