Quality Coordinator

AHK Group Ltd; Rustenburg; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Salary and benefits package

Job summary

Alfred H Knight in Rustenburg is seeking a Quality Coordinator to manage day-to-day quality administration, supporting the analytical services team and ensuring compliance with ISO 17025 and the AHK QMS.

You will maintain documentation, assist with internal and external audits, manage non-conformances, corrective actions, and ensure timely reporting while working closely with laboratory management and staff.

Qualifications

• Functional knowledge of QMS in a laboratory environment.
• Understanding of ISO 17025 accreditation requirements.
• Ability to document and maintain quality records with accuracy.

Responsibilities

• Assisting with maintenance of ISO 17025 accreditation as required by the laboratory.
• Managing and controlling the standardised AHK QMS and related documentation.
• Supporting internal audits, audit scheduling, and corrective actions.
• Monitoring non-conformances, client complaints, and related timelines.
• Ensuring documentation and records for non-conforming test work are maintained.
• Coordinating Laboratory Document Control System and asset register updates.
• Participating in quality risk review meetings and management reviews.

Skills

QMS knowledge

ISO 17025

Attention to detail

Team player

Computer literacy

Quality administration

Education

Grade 12 with Maths, Chemistry and Science

Analytical Chemistry Diploma

Tools

MS Office

Google Suite

Job description

WHAT IS ON OFFER

Alfred H Knight has an exciting opportunity for a Quality Coordinator to join the team in Rustenburg. This individual will be responsible for the management of the day-to-day Quality administrative tasks within AHK Rustenburg in order to meet the overall objectives of analytical services within Alfred H Knight South Africa.

ABOUT US

Alfred H Knight is a totally independent, family owned business spanning five generations. A global network of strategically placed offices and laboratories enable global trade by providing independent inspection, analysis and consultancy services to the metals and minerals, solid fuels and agriculture industries.

We have honed and carefully crafted our reputation. Delivering knowledge and professionalism in all aspects of weighing, sampling and analysis. We thrive by continuing to re-invest in our facilities, technology and people.

DO YOU HAVE WHAT IT TAKES

To be successful at Alfred H Knight the incumbent will need to display the following:

REQUIRED KNOWLEDGE AND WORK EXPERIENCE

Responsibilities

• Assisting the Laboratory management with the maintenance of ISO 17025 accreditation as required by the laboratory
• Assisting with the management and control of the standardised AHK QMS, relevant accreditation publications, ISO standards, quality manual and its supporting documentation
• Ensuring that the audit schedule is maintained and up to date and supporting the internal audit team and Group Audit Programme with the scheduling of audits, the distribution and close-out of improvement actions and non-conformances in relation to Laboratory focused audits
• Monitoring close-out of Corrective Actions, Non-conformances and Client complaints TAT
• Ensuring that sufficient documentation and records are maintained for all the non-conforming test work, complaints, preventive action and improvements
• Ensuring that work throughput is followed in accordance with documented methods and procedures. It is the post holder’s responsibility to inform the Senior Chemist – Technical and the Quality Manager of any failure in compliance with the company's operating practices and policies

• Assisting in the coordination of a standardised Laboratory Document Control System, ensuring sufficient documented records are maintained

• Ensuring that the asset register is updated at all times
• Assisting when required in PTS/RR programmes, as directed by the Senior – Chemist Technical and ensure reporting deadlines are met and Z-scores are updated timeously
• Taking part in regular quality focused meetings with relevant personnel to ensure that operational issues are discussed and rectified as soon as possible and for keeping all relevant personnel informed of serious and/or developing quality issues
• Assist with scheduling of Management review meetings, preparation of in-put data and completing minutes of the review meeting and monitor the closing of all the actions raised during the Management review meeting
• Participating in quality risk review meetings and ensure that the Risk Register is updated in consultation with the Senior Chemist-Technical
• Undertaking other duties of an appropriate nature in consultation with the Laboratory Management and the Quality Manager

Required Competencies

• Functional knowledge and understanding of QMS practice within a laboratory setting
• Functional knowledge of and understanding of the requirements pertaining to ISO 17025
• Functional knowledge and understanding of accreditation requirements.
• Ability to demonstrate literacy and be numerate
• High attention to detail
• Team player
• Ability to work with minimum supervision
• Effective interpersonal skills
• Good timekeeping
• Good level of computer literacy

Required Qualifications

• Grade 12 (with Maths, Chemistry and Science)
• Analytical Chemistry Diploma or other appropriate Tertiary Qualification

Required work experience

• Proven experience of at least 2 years’ experience in a quality position, preferably in a commercial laboratory
• Experience in supporting QMS requirements in relation to ISO 17025 accreditation
• Experience using Microsoft Office and Google suite of applications

• Desirable but not essential; experience of the metals and minerals industries, including basic chemistry knowledge and laboratory skills

BENEFITS

• We are offering an excellent opportunity with a salary and benefits package to match

Alfred H Knight is committed to creating a diverse and inclusive environment and hence welcomes applications from all sections of the community in line with our Employment Equity Plan.