Quality Controller

Kazang Connect; Johannesburg; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading technology firm in Johannesburg is seeking a Quality Controller responsible for ensuring that devices meet high standards before dispatch. The successful candidate will conduct thorough inspections, functional testing, and troubleshoot any issues. Qualifications include a National Diploma or Degree in Electronics or IT and 2-3 years of relevant experience in quality control or technical support. This role offers valuable opportunities to impact device reliability and customer satisfaction.

Qualifications

• Minimum of 2-3 years in Quality Control, Device Testing, or Technical Support in a hardware or fintech setting.

Responsibilities

• Perform quality checks on devices before dispatch.
• Test hardware components and verify software functionality.
• Configure devices according to specifications.
• Document and report defective devices.

Skills

Attention to detail

Troubleshooting hardware/software issues

Education

National Diploma or Degree in Electronics or IT

Job description

Quality Controller position availablein Johannesburg.

Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers.

Location: Rosebank, Johannesburg.

What You’ll Do:

• Device Quality Inspection: Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards.
• Functional Testing: Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness.
• Connectivity & Transaction Testing: Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy.
• Configuration & Setup: Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings.
• Defect Identification & Reporting: Detect and document faulty devices, escalate issues, and track recurring problems for corrective action.
• Compliance & Documentation: Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status.
• Collaboration & Continuous Improvement: Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.

What Success Looks Like:

• Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues.
• Efficiency: All devices tested within SLA timelines.
• Impact: Reduced merchant complaints and improved device reliability in the field.

Qualifications & Experience:

• Minimum Qualification: National Diploma or Degree in Electronics, Information Technology, or a related field.
• Experience: At least 2–3 years’ experience in Quality Control, Device Testing, or Technical Support within a hardware or fintech environment.
• Skills: Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.