Quality Assurance Officer

Kelly; Pretoria; On-site; ZAR 300 000 - 450 000; Full time

Job summary

A leading quality management company in Pretoria seeks a Quality Manager to oversee ISO implementation, conduct internal audits, and drive quality initiatives. The ideal candidate holds a diploma in Quality Management and brings at least 2 years in a leadership role, with strong analytical, communication, and team skills. Effective project management and report writing capabilities are essential for fostering compliance and driving quality standards.

Qualifications

• Minimum 2 years in a team leader position.
• Familiar with ISO standards.
• Experience in developing quality processes and procedures.
• Good time management skills.
• Good communication skills at all functional levels.

Responsibilities

• Undertake administrative and operational activities in quality processes.
• Conduct internal audits as per the SHERQ Audit schedule.
• Drive corrective action system for timely closure.
• Prepare and analyze monthly quality reports.
• Implement quality awareness training across the site.

Skills

Report writing

Analytical skills

Problem-solving skills

Interpersonal skills

Customer service skills

Teamwork

Education

Diploma in Quality Management or Analytical Chemistry

Postgraduate diploma or degree in related fields

Tools

Excel

Word

PowerPoint

AutoSHEQ system

Job description

Key Responsibilities

• Undertake administrative and operational activities which support quality processes, effectively and efficiently.
• Take major role in implementation and maintenance of ISO.
• Quality Management System (QMS) requirements. Conduct internal audits and spot checks as per the SHERQ Audit schedule on AutoSHEQ. Ensures Corrective Preventive Action Request (CPAR) system is done effectively to address findings.
• Analyses Quality Management System data for input into the SHERQ management review process.
• Analyses processes and recommend appropriate changes of QMS procedures to respective managers.
• Drives corrective action system to ensure timely and effective closure thereof.
• Provides effective quality trend reports i.e. system audit reports and non-conformance reports.
• Identify triggers and trends requiring Root Cause Analysis (RCA) and facilitate effective RCA process to avoid recurrent problems.
• Plan and carry out Supplier Quality Audits and facilitate closure of Supplier non-conformances.
• Implement quality awareness training across the site.
• Preparation and analysis of monthly quality reports for the site.
• Work as part of a team to take forward cross-functional projects and problem solving.

Qualifications & Experience

• Diploma in Quality Management and/or Analytical Chemistry.
• Minimum 2 years in a team leader position.
• Familiar with ISO.
• System Implementation.
• Experience in developing quality processes and procedures.
• Process Control.
• Internal Auditing.
• Good report writing.
• Computer skills – Excel, Word, PowerPoint, AutoSHEQ system or similar.
• Statistical Analysis.
• Quality Management Systems Training.
• Postgraduate diploma or degree in related fields an advantage.
• Good time management.
• Good analytical and problem‑solving skills.
• Ability to work in a team.
• Strong interpersonal and customer service skills.
• Excellent communication skills at all functional levels.