Introduction
Our client, a well-established company in the Metal and Steel industry, is seeking a Quality Assurance Manager to lead and strengthen their quality management processes. This role requires a detail-oriented professional with strong leadership abilities and a drive for continuous improvement, ensuring that all products consistently meet industry standards and customer expectations.
Job Purpose
Manage and oversee the company-wide Quality Management System (QMS) to ensure products meet or exceed customer requirements and industry standards.
Minimum education (essential)
- Relevant trade certificate (Metrology, Tool, jig and die maker or a related trade).
Minimum education (desirable)
- National Diploma or Degree in Quality Management, or closely related discipline.
- Further qualification in Quality Management (e.g., ISO 9001 Lead Auditor).
- Postgraduate qualification in engineering or quality systems.
- Degree in Engineering (Mechanical, Industrial, Manufacturing).
Minimum applicable experience (years)
- 5+ Years’ experience in Quality Assurance.
- 2 Years in a management or leadership position in a relevant industry.
Required nature of experience
- Quality management in a CNC machining or precision manufacturing environment.
- Leadership of a quality control/assurance team.
- Use of measurement and inspection instruments (including CMM, micrometers, callipers, gauges etc).
- Supplier quality management and audits.
- Root cause analysis and corrective/preventive actions (CAPA).
- Implementation and maintenance of ISO 9001 (or AS9100) QMS.
- Preference will be given to a candidate who also has experience in surface treatment processes and the management of the quality aspect thereof, including chromate conversion, anodising, passivation, electro- and electroless plating, specialised painting, and powder coating.
Skills and Knowledge Required
- Technical drawing interpretation.
- Drawing and tolerancing standards (e.g., ISO 1101, ISO 2768, ISO 128 and other relevant ISO GPS standards related to technical drawings and machining tolerances).
- Excellent knowledge of measurement and inspection equipment, including understanding its operating principles, correct usage, maintenance requirements, limitations, and appropriate application for different inspection tasks.
- Quality Management Systems (ISO 9001 or AS9100).
- Statistical process control (SPC) and quality metrics analysis.
- Special process quality control (plating, anodising, passivation, powder coating, painting).
- Excellent computer proficiency (MS Office Excel and Cloudbased systems).
- Report and proposal writing skills.
- Internal and external auditing.
- Good communication, training, and leadership skills.
Other
- Strong attention to detail.
- Willingness to take ownership of their team’s work.
- Ability to work independently, while always being aware of their contribution to the team and company at large.
- Ability to plan and prioritise both their and their team’s individual actions to meet company deadlines.
- Physically fit and being able to stand for extended periods.
- English (Essential).
- Afrikaans (Preferred).