Quality Assurance : Compliance Clerk

O'Brien Recruitment; Gauteng; On-site; ZAR 350 000 - 500 000; Full time

Job summary

A well-known recruitment agency is seeking a QA Compliance Clerk based in Cape Town. The successful candidate will manage quality performance areas such as Change Control, equipment calibrations, and compliance with GMP/QMS standards. This role requires a minimum of 3–5 years' experience in Quality Assurance in a manufacturing environment and relevant qualifications. Strong communication and teamwork skills are also essential. A competitive salary is offered.

Qualifications

• Grade 12 or NQF 4 equivalent.
• Relevant tertiary or Post Basic Pharmacist Assistant Qualification.
• Minimum 3–5 years' experience in Quality Assurance within a manufacturing environment.
• Experience with Change Control management.
• Experience in internal and supplier auditing.
• Experience in calibrations.
• Validation experience advantageous.
• Knowledge and experience in ISO/PICS/GMP standards (e.g., ISO/SAHPRA).

Responsibilities

• Coordinate and manage Change Controls for proper documentation and assessment.
• Oversee progress of change control activities for timely implementation.
• Facilitate cross-functional communication between QA, R&D, and Production.
• Monitor change status to ensure compliance within timelines.
• Assist with calibration and maintenance of equipment.
• Conduct internal and supplier audits as per GMP and ISO requirements.
• Perform GMP walkabouts to ensure compliance.
• Assist with investigations and corrective actions.
• Conduct GMP personnel training and new employee inductions.
• Support validation operations through conducting validation protocols.

Job description

Vacancy: QA Compliance Clerk (Cape Town, Permanent, Full-Time)

An established manufacturing company is seeking a QA Compliance Clerk to oversee key quality performance areas, including Change Control management, equipment calibrations, and GMP/QMS compliance.

The role reports directly to the Quality Assurance Manager.

Key Performance Areas

• Coordinate and manage Change Controls to ensure all proposed changes are properly documented, assessed for impact, and approved in line with established procedures.
• Oversee the progress of change control activities to ensure timely and effective implementation across departments.
• Facilitate cross-functional communication between QA, R&D, Production, and other teams to ensure all stakeholders are informed and aligned.
• Monitor and track change status, ensuring closure within defined timelines and compliance.
• Assist in coordinating and facilitating calibration and maintenance of equipment and utilities.
• Conduct internal and supplier audits as per GMP and ISO requirements.
• Perform GMP walkabouts within the factory to ensure compliance and identify improvement areas.
• Assist with investigations, corrective actions, and root-cause problem solving.
• Conduct GMP personnel training, including new employee inductions.
• Support validation operations by conducting validation protocols, cleaning validations, and preparing reports aligned with the Validation Master Plan.

Qualifications & Experience

• Grade 12 or NQF 4 equivalent.
• Relevant tertiary or Post Basic Pharmacist Assistant Qualification.
• Minimum 3–5 years' experience in Quality Assurance within a manufacturing environment.
• Experience with Change Control management.
• Experience in internal and supplier auditing.
• Experience in calibrations.
• Validation experience advantageous.
• Knowledge and experience in ISO/PICS/GMP standards (e.g., ISO/SAHPRA).

Competencies

• Excellent communication and report-writing skills.
• Ability to perform effectively under pressure while managing multiple responsibilities.
• Assertive, with the ability to drive results and meet deadlines.
• Strong accountability, ownership, and critical thinking.
• Dependable and hardworking with strong attention to detail.
• Team-oriented with the ability to collaborate across departments.
• Self-motivated and proactive.