Quality Assurance And Trainer

Goscor Group; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A reputable equipment company based in Gauteng is seeking a Quality Assessor for Material Handling Equipment to conduct inspections, train technicians, and ensure compliance with industry standards. The ideal candidate has strong mechanical skills, attention to detail, and experience in training MHE technicians. This role is crucial for improving operational efficiency and safety standards. Competitive remuneration is offered.

Qualifications

• Significant experience as a senior or lead MHE technician is required.
• Strong mechanical and diagnostic skills are essential.
• Proficiency with various diagnostic tools is necessary.

Responsibilities

• Conduct detailed visual and operational inspections of MHE.
• Create and update training materials and technical documentation.
• Provide ongoing mentorship and technical guidance to technicians.

Skills

Detail-oriented

Technical knowledge

Communication

Team Leadership

Continuous improvement

Education

Matric – Minimum high school qualification

Accredited MHE qualifications

Relevant certifications

Tools

Diagnostic software

Multimeters

Job description

Introduction

A Quality Assessor for Material Handling Equipment (MHE) ensures that equipment like forklifts, mechanical pallet jacks, order pickers, etc are functional, and compliant with all quality standards. This involves a mix of inspections and documentation to identify defects, minimize risk, and improve overall operational efficiency.

An MHE Technician Trainer educates and certifies other technicians on the maintenance, diagnosis, and repair of various equipment in said field. This role requires a combination of technical expertise, instructional skills, and a strong focus on safety and regulatory compliance.

Duties & Responsibilities

• Conduct detailed visual and operational inspections of MHE to identify repair faults, defects, and deviations from specifications.
• Run operational tests to ensure equipment functions reliably and safely under various conditions.
• Verify that MHE complies with all relevant industry standards and safety regulations, such as lifting equipment regulations.
• Accept finished products that meet specifications and reject those that do not, based on inspection and test data.
• Create detailed and accurate inspection reports that summarize test data or non‑conformance issues.
• Track quality trends over time by analyzing test data to identify potential areas for process improvement.
• Recommend adjustments to service and repair procedures to increase efficiency and reduce downtime.
• Conduct theoretical and hands‑on training sessions for new and experienced MHE technicians.
• Create and update training materials, manuals, and technical documentation to reflect new equipment, technologies, and safety regulations.
• Evaluate technician skills and develop customized training plans to address specific needs or areas for improvement.
• Provide ongoing mentorship and technical guidance to technicians, both in‑person and remotely.
• Teach technicians how to perform preventative, corrective, and breakdown maintenance on a wide range of MHE.
• Instruct on the use of diagnostic tools and computer‑based maintenance management systems (CMMS).
• Demonstrate and explain the repair of mechanical, electrical, and hydraulic systems within the equipment.
• Ensure all training programs and procedures adhere to OHS and company safety regulations and standards.
• Instill a strong safety culture by training technicians on the correct use of PPE and safe work practices.
• Train technicians to perform safety inspections and identify potential hazards in the equipment or work environment.
• Track and report on training progress, certification completions, and technician performance.
• Maintain accurate records of all maintenance and repair activities performed during training sessions.

Essential skills and qualities

• Detail‑oriented – A meticulous focus on detail is critical for spotting repair faults, flaws, and deficiencies that could impact safety and performance.
• Technical knowledge – Strong knowledge and understanding of MHE is necessary to perform effective inspections.
• Communication – Excellent verbal and written communication skills are needed to provide constructive feedback, document findings, and report to management.
• Team Leadership – Mentor technicians and other team members on pre‑quality check processes internally and externally.
• Continuous improvement – Work with service teams to address quality issues and identify opportunities for continuous improvement in operations and efficiency.

Documentation and strategy

• Reporting – Prepare and present weekly quality reports to management.
• Archiving – Ensure safe keeping of all test results and data where necessary.
• Strategic planning – Provide input on strategic initiatives aimed at achieving customer satisfaction and efficient use of resources.

Technical skills

• Strong mechanical and diagnostic skills – Expertise in diagnosing and repairing complex mechanical, electrical, and hydraulic issues.
• Proficiency with diagnostic tools – Knowledge of using diagnostic software, multimeters, and other testing equipment.
• System knowledge – In‑depth understanding of the various systems within MHE, including engines, electrical components, hydraulic circuits, and brakes.
• Blueprint and schematic reading – Ability to interpret technical manuals, schematics, and blueprints.

Soft skills

• Exceptional communication – Ability to clearly and effectively teach and mentor a diverse group of technicians with varying skill levels.
• Patience and adaptability – Capacity to adapt training methods to different learning styles and remain patient during hands‑on instruction.
• Strong organizational skills – Ability to manage training schedules, curriculum, and administrative tasks efficiently.
• Leadership – Capability to lead and inspire a team toward a common goal of excellence and safety.

Desired Experience & Qualification

• Matric – Minimum high school qualification.
• Accredited MHE qualifications – Holding the required certifications for the specific material handling equipment to be taught.
• Prior experience – Significant experience as a senior or lead MHE technician, with a demonstrated ability to train and mentor others.
• Relevant certifications – While not always required, certifications in forklift or heavy equipment training can be a plus.

Package & Remuneration

Market related.