Quality Analyst Trainee – AI & Training, Johannesburg

Genpact; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology services company in Johannesburg is seeking a Quality Analyst - Management Trainee. The role involves leading training programs, ensuring quality monitoring, and improving processes. Candidates should have strong leadership, problem-solving skills, and experience in training or quality assurance. This position offers career advancement opportunities in a collaborative tech-driven environment.

Benefits

Continuous learning opportunities

Mentorship

Qualifications

• Minimum qualifications include leadership experience and strong analytical skills.
• Excellent verbal and written communication skills are essential.
• Relevant experience in training and/or quality function is mandatory.

Responsibilities

• Lead new hire training and refresher sessions for team members.
• Monitor quality and provide feedback to improve performance.
• Conduct regular training sessions on new processes.

Skills

Leadership

Problem-Solving

Communication

Adaptability

Education

Graduate or Postgraduate in any field

Tools

MS Word

Excel

Job description

A leading technology services company in Johannesburg is seeking a Quality Analyst - Management Trainee. The role involves leading training programs, ensuring quality monitoring, and improving processes. Candidates should have strong leadership, problem-solving skills, and experience in training or quality assurance. This position offers career advancement opportunities in a collaborative tech-driven environment.