QA Analyst (Garden Route)

Sentraal-Suid Co; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A company in the business architecture sector in South Africa is seeking a QA Analyst to ensure the quality and compliance of business systems. Responsibilities include developing test cases, providing user training, and conducting system audits. Ideal candidates will have a degree in IT and experience in software testing and user support. This position offers a vital role in optimizing users' daily interactions with business systems.

Qualifications

• 2-4 years' experience in software testing, QA, or IT systems support will be an advantage.
• Experience delivering system training and providing user support post go-live.
• Familiarity with ERP, CRM, or other core business systems is beneficial.

Responsibilities

• Develop, maintain, and execute manual test cases for changes and new releases.
• Prepare and deliver system and process training sessions for users.
• Conduct scheduled system access reviews to ensure users have the correct permissions.
• Provide functional support to business users after go-live.
• Maintain clear and accurate QA documentation.
• Recommend improvements to testing, auditing, and support processes.

Skills

Software testing

User support

System auditing

Training delivery

Education

Diploma or Degree in IT, Computer Science, or Information Systems

Job description

Description

SSK currently has the following career opportunity in its Business Architecture department. This position requires support from our Swellendam/Mossel Bay and Humansdorp offices. The QA Analyst is responsible for ensuring the quality, reliability, and compliance of business systems and data through structured testing, system access auditing, and user enablement activities. This role encompasses end-to-end quality oversight, from pre‑release testing to post go‑live user support and training, to ensure systems function as intended and users are confident and capable in daily use.

Responsibilities

• Develop, maintain, and execute manual test cases for changes and new releases.
• Prepare and deliver system and process training sessions for users.
• Conduct scheduled system access reviews to ensure users have the correct permissions.
• Provide functional support to business users after go‑live.
• Maintain clear and accurate QA documentation.
• Recommend improvements to testing, auditing, and support processes.

Requirements

• Diploma or Degree in IT, Computer Science, or Information Systems.
• 2-4 years' experience in software testing, QA, or IT systems support will be an advantage.
• Exposure to system access auditing and user rights management preferred.
• Experience delivering system training and providing user support post go‑live.
• Familiarity with ERP, CRM, or other core business systems is beneficial.

Please consider your application unsuccessful if you have not received feedback within one month of the closing date. SSK reserves the right not to fill any position. SSK is an equal‑opportunity employer.