QA Analyst: End-to-End Testing & User Training

Sentraal-Suid Co; Wes-Kaap; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A company in the business architecture sector in South Africa is seeking a QA Analyst to ensure the quality and compliance of business systems. Responsibilities include developing test cases, providing user training, and conducting system audits. Ideal candidates will have a degree in IT and experience in software testing and user support. This position offers a vital role in optimizing users' daily interactions with business systems.

Qualifications

• 2-4 years' experience in software testing, QA, or IT systems support will be an advantage.
• Experience delivering system training and providing user support post go-live.
• Familiarity with ERP, CRM, or other core business systems is beneficial.

Responsibilities

• Develop, maintain, and execute manual test cases for changes and new releases.
• Prepare and deliver system and process training sessions for users.
• Conduct scheduled system access reviews to ensure users have the correct permissions.
• Provide functional support to business users after go-live.
• Maintain clear and accurate QA documentation.
• Recommend improvements to testing, auditing, and support processes.

Skills

Software testing

User support

System auditing

Training delivery

Education

Diploma or Degree in IT, Computer Science, or Information Systems

Job description

A company in the business architecture sector in South Africa is seeking a QA Analyst to ensure the quality and compliance of business systems. Responsibilities include developing test cases, providing user training, and conducting system audits. Ideal candidates will have a degree in IT and experience in software testing and user support. This position offers a vital role in optimizing users' daily interactions with business systems.