QA Analyst
Job Definition
Doxim is looking for an experienced Quality Assurance Analyst with strong QA experience in project life cycle processes, who is excited by the opportunity to work with Customer Facing emails, Secure PDF Forms and Payment Testing for various billing companies. In this role, you will be required to work closely with both Project Managers and Development teams for test case creation and execution. You will also be involved in requirement reviews and test pack creation.
Tasks and Responsibilities
- Generate test plans/cases based off of business requirements
- Execute business cycle test cases against requirements
- Review functional and design specifications to ensure full understanding of individual deliverables
- Understanding business requirements to create data scenarios & test packs
- Execute manual tests
- Execute data tests
- Communicate with stakeholders (written and verbal)
- Ability to think abstract – outside the box of potential issues that could potentially happen
- Hold and facilitate test plan/case reviews with cross-functional team members.
- Use your knowledge and experience to anticipate areas of particular risk in the system, and prioritize testing to find important defects early
- Work closely with project managers, developers to communicate planned testing, testing progress, and status of the project
- Isolate, replicate, and report defects and verify defect fixes
- Conducts audits, surveillance, and inspections
- Daily WIP (work in process) audits for both print and insertion
- Reviews, analyze, and evaluates vendor/contractor activities, products, and reports to ensure delivery of service and materials
- Maintains company Forms directory
- Maintains company Work Instructions directory
- Reviews work processes for compliance
- Conducts ‘Startups’ for all programming changes
- Leads the annual (or semi-annual) management review meeting
Business Skills
- Excellent written and verbal communication skills
- Ability to adapt quickly to change in a fast-paced environment
- Strong analytical, problem solving, and learning skills
- Diligent and high attention to detail
- Strong teamwork and interpersonal skills
- Strong time management skills
- Excellent multi-tasking skills
- Detailed in writing step by step (recreating issues)
- Knowledge of Quality Systems
- Proficiency with Word Processing software (Word), Spreadsheet software (Excel), PDF software (Adobe), and Presentation software (PowerPoint)
- Strong verbal and written communication skills
- Strong organizational skills (filing, punctuality, etc.)
- Self-motivated - work with minimal supervision to achieve goals
Qualifications
- Bachelor’s degree/Diploma in Computer Science or related technical field
- 2+ years of experience in a software testing / quality assurance role
- Experience with automated testing and tools
- Excellent knowledge of quality theory, concepts, tools, and methodologies of QA
- Understanding and experience in testing of client/server, software and browser-based applications
- Demonstrate knowledge of Software test/release process. Thorough understanding of testing methodologies
- Experience with defect management software and procedures
- Hands on experience with web-based applications
- Excellent understanding of Software Development Life Cycle (SDLC), Software Test Lifecycle (STLC) and Test Methodologies from project definition to post-deployment documentation cycles
- HTML, XML, JavaScript, SQL
- Document processing/ECM experience preferred
- Financial Sector experience preferred
Working Conditions
- Working from Home
- Occasional overtime/weekend work required
- Ability to work in a high pressure, deadline-oriented environment
- Must be able to work EST time zone