Psychology Practice Administrator

Truter and Claassen; Paarl; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A multidisciplinary psychology practice in Paarl is seeking a vibrant Medical Office Administrator to manage diaries, schedule appointments, and handle billing tasks. Candidates should have a minimum of two years’ experience in a medical environment and proficiency in medical management software. This role is based in-office and requires strong communication skills in English and Afrikaans.

Qualifications

• Minimum of two years’ experience as administrator in a medical/allied health practice.
• Experience in at least one medical management software program.
• Experience in billing and collections of payments.

Responsibilities

• Managing the diaries of allocated clinicians.
• Scheduling appointments and contacting clients.
• Maintaining professional communication and switchboard management.

Skills

Diary management

Telephone etiquette

Practice management systems knowledge

Communication skills in English and Afrikaans

Computer skills (Word, Excel, Outlook, Zoom, Teams, GoodX)

Financial management skills

Education

Matric

Tools

GoodX

Microsoft Office (Word, Excel, Outlook)

Job description

Medical Office Administrator : Paarl (In-office)

A busy multidisciplinary psychology practice is looking for a vibrant, articulate, and experienced Administrator at the Paarl branch. The candidate must be able to work independently and as part of a team. Reliable transport is required.

Job description

• Managing the diaries of allocated clinicians.
• Scheduling of appointments.
• Contacting newly referred clients for appointments.
• Answering phone calls.
• Responding to inquiries.
• Maintaining professional communication.
• Switchboard management.
• Receiving clients in the reception area.
• Issuing invoices, doing billing.
• Collection of payments.
• Issuing receipts.
• Dealing with claim queries and PMB applications to medical aids.
• Managing medical aid queries.
• Assist with account queries.
• Daily cash up for the branch.
• Manage petty cash for the branch.
• Ensure the practice is always neat and tidy. (Covid Regulations)
• Performing general admin tasks.
• Filing.

Requirements (Experience)

• Minimum of two years’ experience as administrator in a medical / allied health practice – Essential.
• Experience in at least one medical management software program – Essential.
• Experience in doing billing and collections of payments – Essential.
• Experience working on at least one medical management software programme – Essential; Having GoodX experience will be an advantage.

Qualifications

Matric – Essential

Required Skills

• The ability to manage 3 to 4 psychologists’ diaries with accuracy and precision.
• The ability to work under pressure.
• Strong knowledge of practice management systems.
• Excellent telephone etiquette.
• Excellent communication skills and fluency in English and Afrikaans.
• Excellent computer skills. (Word, Excel, Outlook, Zoom, Teams, GoodX, etc.)
• Financial management skills, such as daily cash up and petty cash.

Only shortlisted candidates will be contacted.

Please consider your application unsuccessful if you have not heard from us within two weeks.