Property Manager

Bisnow; Phoenix; On-site; ZAR 1 709 000 - 2 052 000; Full time

Job summary

A leading property management firm is seeking a results-driven individual to oversee operations for a diverse commercial property portfolio in South Africa. Candidates should have 3-5 years of experience in property management, strong customer service skills, and proficiency in Microsoft Office Suite. Responsibilities include managing property performance, maintaining budgets, and enhancing tenant relationships. The role offers a salary range of $100,000 - $120,000 annually.

Qualifications

• 3–5 years of experience in commercial property management.
• Experience managing tenant relations, vendor contracts, and budgets.
• Understanding of lease administration and operating expense recoveries.

Responsibilities

• Manage all aspects of commercial property management.
• Develop and administer annual budgets with performance tracking.
• Maintain strong relationships with tenants and ensure service standards.

Skills

Project management

Customer service orientation

Organizational skills

Communication skills

Financial acumen

Education

Bachelor's degree in Business, Real Estate, or Facilities Management

Tools

Microsoft Office Suite

MRI property management software

Job description

Our SelectLeaders client is seeking a results‑driven individual responsible for managing property operations and performance for a diverse commercial property portfolio. The ideal candidate will have proven expertise in understanding the property management requirements of the real‑estate investment business, supporting various property types, and excelling in customer service to meet the needs of building occupants, owners, vendors, and other clients.

Responsibilities

• Managing all aspects of commercial property management for a multi‑building portfolio that includes office buildings, medical office buildings, Owner's Associations, and retail spaces. This includes actively managing the following areas:
• Maximizing the performance and value of a portfolio of real estate assets owned and managed by our client.
• Maintaining our client's service revenues, including leasing, construction management, maintenance, property management, and other fee income, as specified in the Company Operating Budget and individual property budgets.
• Implementing a long‑range real estate asset management strategy as directed.
• Contributing to and adhering to standards and procedures for all property and facility management activities.
• Working with team members on portfolio additions/transitions to ensure efficient operational transitions.
• Participating in continuing professional development to stay updated on new standards and management procedures.

Operation and Maintenance of Physical Facilities

• Ensuring the efficiency of physical assets.
• Sustaining mechanical and cosmetic maintenance and preservation/renovation of facilities.
• Supervising contract services.
• Increasing, enhancing, and maintaining tenant retention, renewals, and property occupancy.
• Measurably maintaining, enhancing, and strengthening relationships with tenants and ownership.

Financial Reporting and Performance

• Developing, implementing, and administering the annual budget, with quarterly re‑forecasting and monthly variance reporting, and recommending capital expenditures.
• Preparing financial reports according to established reporting requirements.Achieving budgeted net operating income for the property.
• Directing the preparation and implementation of all annual financial reports, including budgets, management plans, and annual reports.
• Directing the preparation and submission of all monthly/quarterly financial reports and forecasts to the asset manager.
• Monitoring the collection of all rents and executing appropriate collection processes.
• Directing and assisting in billing and collection of all monies, rents, CAM, and charges.
• Approving work orders, purchase orders, and invoices.
• Managing CAM reconciliation and related communications.
• Overseeing and directing the day‑to‑day AP and AR functions.

Qualifications

• Minimum of 3–5 years of progressively responsible experience in commercial property management, preferably overseeing office, medical, or mixed‑use assets. Experience managing tenant relations, vendor contracts, budgets, and capital projects is required.
• Strong organizational, time management, and problem‑solving skills with the ability to manage multiple priorities effectively.
• Excellent interpersonal, verbal, and written communication skills, with a proven ability to interact professionally with tenants, vendors, ownership groups, and internal staff.
• Strong customer service orientation and attention to detail, with consistent follow‑through on assignments.
• High level of computer proficiency in a professional office environment; Microsoft Office Suite required (Outlook, Excel, Word, PowerPoint). MRI property management/accounting software experience strongly preferred; familiarity with other industry platforms (e.g., Angus, AvidXchange, Yardi) is beneficial.
• Demonstrated financial acumen including preparation and analysis of operating budgets, reconciliations, and management reports.
• Knowledge of building systems, maintenance practices, and safety compliance applicable to commercial facilities.
• Understanding of construction methods and terminology and the ability to oversee tenant improvement or capital projects.
• Proven ability to supervise and manage staff and vendors, ensuring compliance with company policies, procedures, and performance standards.
• Ability to exercise sound judgment and discretion in resolving operational issues and making decisions independently when necessary.
• Understanding of lease administration, including key terms, operating expense recoveries, and tenant obligations.

Education and Certifications

• Bachelor’s degree in Business, Real Estate, Facilities Management, or a related field, or equivalent combination of education and relevant work experience.
• Real estate license preferred or willingness to obtain within a reasonable timeframe after hire.
• CPM (Certified Property Manager) or RPA (Real Property Administrator) designation, or active candidacy toward certification, preferred.

Physical Demands

• This position will require the applicant to routinely sit, stand, stoop, kneel, and bend for up to 8 hours. Position requires the occasional lifting of objects in excess of 25 lbs.

$100,000 - $120,000 a year

Position Location: The role will involve periodic travel to properties within our client’s portfolio as necessary.

Located in our client’s office in Tempe, Arizona.