Property Administrator - Student Accomodation

The Focus Group; Johannesburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading property management division is seeking a highly capable Residential Property Administrator in Johannesburg. The role entails overseeing the administration of residential properties, focusing on student accommodation, ensuring accurate lease management, and maintaining compliance. With at least 2–3 years of experience in property management, strong financial and administration skills are essential.

Qualifications

• Minimum of 2–3 years' experience in property management is essential.
• Experience in student accommodation administration is advantageous.

Responsibilities

• Oversee the administration of residential properties with a focus on student accommodation.
• Monitor and process applications through online portals and manage queries.
• Generate monthly lease billings and tenant statements, processing any payment allocations.
• Track and follow up on outstanding rental payments and resolve tenant queries.
• Assist with compiling monthly management reports and managing tenant support.

Skills

Strong reconciliation and financial administration skills

High proficiency in property management and financial systems

Excellent attention to detail and numerical accuracy

Strong communication and interpersonal skills

Ability to follow processes, meet deadlines, and manage priorities

Confident in following up on outstanding payments

Innovative and proactive problem-solver

Professional, adaptable, and able to engage effectively at all levels

Education

Matric certificate

National Diploma

Job description

Overview

Residential Property Administrator — Location: Johannesburg. A leading property management division is seeking a highly capable Residential Property Administrator to oversee the efficient administration of residential properties, with a particular focus on student accommodation. The successful candidate will play a key role in ensuring accurate lease management, arrears control, and tenant support, while maintaining high standards of compliance and operational efficiency.

Responsibilities

• Application & Intake Management — Monitor and process applications through online portals; Manage incoming queries via email and WhatsApp support channels; Obtain and verify student registration lists from universities; Track and update records for defunded students.
• Leasing Administration — Vet all application documents and conduct credit checks; Ensure all lease details are captured and updated accurately; Facilitate amendments to tenant details on property management systems; Provide regular reporting on occupancy levels and vacancies.
• Billing & Statement Processing — Generate monthly lease billings and tenant statements; Process debit runs and interest billings; Post batches on property management and financial systems; Monitor and reconcile payment allocations.
• Arrears & Debt Management — Track and follow up on outstanding rental payments; Resolve tenant queries relating to rental accounts; Issue letters of demand and calculate repayment arrangements; Draft Acknowledgements of Debt (AODs) and manage handovers of defaulting tenants.
• General Administration & Reporting — Assist with compiling monthly management reports; Administer account closures and deposit refunds; Manage entry and exit recoveries for tenants; Provide professional tenant support and ensure effective communication.

Skills and Competencies

• Strong reconciliation and financial administration skills.
• High proficiency in property management and financial systems.
• Excellent attention to detail and numerical accuracy.
• Strong communication and interpersonal skills.
• Ability to follow processes, meet deadlines, and manage priorities.
• Confident in following up on outstanding payments.
• Innovative and proactive problem-solver.
• Professional, adaptable, and able to engage effectively at all levels.

Minimum Requirements

• Matric certificate (essential).
• National Diploma (essential).
• 2–3 years’ experience in property management (essential).

Advantageous

• Experience in student accommodation administration.
• Background in leasing and tenant liaison.