Responsibilities
Debtor Credit Balance : Investigate and resolve credit balances, ensuring corrections or refunds are processed monthly in collaboration with the Billing Team.
Debtors Management : Maintain accurate records of rental payments and follow up on overdue accounts
Lease Administration
- New Deals : Oversee contract creation, coordinate with brokers and the legal department, prepare commission calculations and lease packs, and manage cession and cancellation agreements.
- Oversee tenant move-ins and move-outs, including conducting inspections and key handovers.
- Renewals : Initiate and manage lease renewal processes, liaise with tenants, coordinate credit vetting and KYC risk ratings and additional FICA documents.
- Tenant Administration : Manage tenant communication, track and load monthly turnover figures, handle tenant queries, and prepare various lease-related documents and reports.
- Data Integrity : Ensure completeness and accuracy of lease documentation, including contracts, sureties, bank guarantees, and FICA documents.
- Maintain document tracking, process adjustments, and manage tenant vacating procedures.
- Reporting : Assist with preparing reports for Manco & Exco meetings.
- Tenant and Public Liaison : Address tenant account and invoice queries, validate and process broker invoices.
- Handle bank guarantees and ensure timely payments.
Requirements / Preferred Skills
- Minimum Grade 12 with Accountancy as subject
- At least 2 years of experience in a similar role within a commercial property management environment, demonstrating practical expertise in the field
- Proficient typing abilities for efficient document handling.
- Advanced skills in MS Office and property management systems such as SAP / MDA
- Familiar with relevant legal and regulatory requirements, including FICA and POPIA and other applicable data protection laws, to ensure compliance in all administrative tasks.
- Understanding of financial principles and practices related to commission calculations, turnover reports, and expense reporting.
- Skilled in preparing and reviewing various types of documentation, including lease agreements, cession documents, and commission claims, and producing accurate reports.