Property Accounts Assistant

The Faculty; South Africa; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A property management firm is looking for a detail-oriented Property Accounts Assistant to support their Lettings and Estate Management team. This hybrid role requires accounting experience and knowledge of property systems. Responsibilities include managing rent collections, performing reconciliations, and liaising with clients. Strong communication skills and attention to detail are essential. The ideal candidate has prior exposure to property finance and is adept at managing multiple accounts in a fast-paced environment.

Qualifications

• Proven experience in accounting or bookkeeping.
• Familiarity with property systems like Arthur Online and Blocks Online.
• Strong attention to financial detail and reconciliation.

Responsibilities

• Collect and process monthly rental payments.
• Support preparation of service charge budgets.
• Perform monthly bank reconciliations.
• Serve as a contact for clients regarding accounting queries.

Skills

Accounting or bookkeeping experience

Working knowledge of property systems

Strong reconciliation skills

Excellent communication skills

Ability to manage multiple accounts

Exposure to property finance

Tools

Arthur Online

Blocks Online

Job description

Job Title: Property Accounts Assistant

Location: Hybrid (work from home and onsite as required)

Start Date: Immediate

About the Role

We're seeking a detail-oriented Property Accounts Assistant to support our busy Lettings and Estate Management team. This role is ideal for someone with a solid foundation in accounting and property management administration - especially if you've had exposure to property maintenance or facilities finance. You'll play a key part in managing rent collections, reconciling accounts, and communicating with clients to ensure the smooth financial running of our property portfolio.

Key Responsibilities

Rent & Tenant Account Management

• Collect and process monthly rental payments, ensuring accurate and timely remittance to clients.
• Maintain and update tenant accounts.
• Manage recurring charges, renewals, and TDS deposit transfers in line with compliance standards.

Service Charge & Estate Accounting

• Support the preparation and management of service charge budgets and reconciliations.
• Process balancing charges and manage major works invoices for estates.
• Generate and issue monthly or quarterly financial reports for clients.

Bank Reconciliation & Payments

• Perform monthly bank reconciliations across multiple accounts.
• Record, authorise, and process supplier invoices.
• Prepare and manage payments, ensuring correct coding and approvals.

System & Process Management

• Work across Arthur Online (lettings) and Blocks Online (estate management).
• Support the transition from Qube to Blocks Online and assist with data integrity.
• Help implement process improvements for more efficient financial workflows.

Client Communication & Collaboration

• Serve as a key point of contact for clients regarding accounting and financial queries.
• Provide professional, timely updates to landlords, tenants, and internal teams.
• Collaborate with the maintenance and property management teams to track and reconcile maintenance costs, contractor invoices, and client recharges.

Skills & Experience Required

• Proven accounting or bookkeeping experience, ideally within the property sector.
• Working knowledge of Arthur Online and Blocks Online (or similar property systems).
• Strong reconciliation skills and attention to numerical detail.
• Excellent written and verbal communication skills with a professional, client‑facing manner.
• Ability to manage multiple accounts and deadlines in a fast‑paced environment.
• Exposure to property maintenance finance or contractor invoicing is highly advantageous.