Projects & Operations Coordinator

Blackspot Media Production And Events; Noord-Kaap; On-site; ZAR 96 000 - 111 000; Full time

Job summary

A dynamic media production company in South Africa is seeking a Project & Operations Coordinator to manage client relationships and support the CEO. The ideal candidate will have strong organizational skills, experience in project coordination, and confidence with digital tools. This role offers competitive annual salary, flexible hybrid working options, and opportunities for career growth within a fast-paced environment.

Benefits

Performance-based bonus

Opportunity to work on international projects

Career Growth Opportunities

Flexible hybrid/remote working options

Direct mentorship from the CEO

Qualifications

• Experience drafting proposals, contracts, or business documents.
• Knowledge of social media platforms and digital marketing.

Responsibilities

• Act as an additional point of contact for clients.
• Oversee ongoing projects and assign tasks to team members.
• Maintain digital filing systems and prepare progress reports.
• Anticipate CEO’s needs and assist with workload.
• Take on leadership responsibilities as the business scales.

Skills

Excellent written and spoken English

Strong organisational and administrative skills

Experience in project coordination, admin, or client communications

Confidence using digital tools

Ability to work independently and take initiative

Problem-solving skills

Tools

Google Workspace

MS Office

Notion

WhatsApp Business

Job description

Company Description

Blackspot Media Production and Events is a dynamic and innovative conglomerate located in Kimberley. As a digital agency, we specialise in providing cutting‑edge solutions for businesses in the ever‑evolving digital landscape.

Our team of talented professionals combines expertise in web development, graphic design, marketing, photography, and videography to deliver exceptional results.

We are dedicated to helping individuals and businesses share their stories and ideas through various mediums, including design, visual, audio, and print.

Role Description

We are now expanding and seeking a Project & Operations Coordinator to support the CEO, manage client relationships, and ensure our team in South Africa operates at peak effectiveness. This role is ideal for someone who is ambitious, proactive, and eager to take ownership of administration, project management, and customer communication while also growing with the business.

Key Responsibilities

• Client Communication & Relationship Management Act as an additional point of contact for clients (email, WhatsApp, calls). Draft and send proposals, contracts, and onboarding documents. Follow up with prospects and clients to maintain strong relationships.
• Project & Team Coordination Oversee ongoing projects (websites, social media, design, video). Assign and track tasks across team members to ensure deadlines are met. Maintain clear project workflows using Notion, CRMs, or similar tools. Identify risks or bottlenecks early and escalate to the CEO when necessary.
• Administration & Operations Oversee the handling of bookings, scheduling, and company admin. Maintain digital filing systems and ensure organized records. Prepare weekly and monthly progress reports.
• CEO Support Work closely with the CEO as a right‑hand partner. Anticipate needs and take initiative to reduce the CEO’s workload. Draft presentations, proposals, and strategies as needed.
• Additional Duties (Room to Grow) Take on leadership responsibilities as the business scales. Assist in developing internal systems and client experience processes. Participate in strategy discussions and bring fresh ideas to the table.

What We're Looking For

• Excellent written and spoken English.
• Strong organisational and administrative skills.
• Experience in project coordination, admin, or client communications.
• Confidence using digital tools (Google Workspace, MS Office, Notion, WhatsApp Business).
• Ability to work independently, take initiative, and "think outside the box."
• A problem‑solver with the ability to manage multiple tasks and priorities.
• Nice‑to‑Have Skills: Background in marketing, media, or creative industries. Experience drafting proposals, contracts, or business documents. Knowledge of social media platforms and digital marketing.

What We Offer

Competitive Annual Salary : R96, basic with performance based bonus up to R

• Opportunity to work on international projects with clients in South Africa and the UK. Direct mentorship from the CEO and exposure to high‑level operations. Flexible hybrid / remote working options. Career Growth Opportunities: As we expand in South Africa and the UK, this role has a clear potential to grow into an Operations Manager or Business Development Manager position. A chance to make a real impact in a creative, fast‑paced company. A company car where needed. Hybrid or remote working arrangement to suit your lifestyle. Build connections across media, marketing, and non‑profit sectors through our clients and partners. A chance to join a company that is expanding quickly and values loyalty, initiative, and leadership.